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Company Description
"Why work for Pullman London St Pancras? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
About the Role
As our Bar & Restaurant Host, you'll be the first point of contact for our customers, ensuring they have an unforgettable experience. You will be in charge of managing our booking system, greeting guests with a smile, and helping to create a welcoming atmosphere for everyone. This is an evening position, and you will be required to work weekends.
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Key Responsibilities
- Managing the booking system and guest reservations
- Greeting and seating customers with enthusiasm and warmth
- Creating a positive and memorable customer experience
- Maintaining a smooth and organized flow within the restaurant and bar
What We're Looking For
- Passion for customer service and hospitality
- Excellent communication and relationship-building skills
- A team player who thrives in a fast-paced environment
- Enthusiasm and energy to create a fun, lively atmosphere
Additional Information
- Attractive salary + generous monthly service charge
- Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK
- Pension Scheme: Secure your future with our contributory pension plan
- Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
- Complimentary Meals: Free meals provided whilst on duty
- Wellness Perks: Free access to the hotel gym
- Employee Assistance Programme: Confidential support available 24/7
- Annual Leave: Up to 33 days of annual leave per year (including public holidays)
- Salary: £33,745 per annum + Service Charge
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The successful candidate must already have eligibility to work in the UK.
Job-Category: Food & Beverage
Job Type: Permanent
Job Schedule: Full-Time
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