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F&B Shift Lead
Critical Job Responsibilities
- Provide leadership and guidance to team members to achieve performance targets.
- Monitor and evaluate team performance, providing regular feedback and coaching.
- Collaborate with other departments to ensure seamless workflow and quality service delivery.
- Identify and resolve operational issues and guest concerns promptly.
- Promote a positive and inclusive team culture, fostering associate engagement and development.
- Ensure compliance with company policies, procedures, and safety standards.
- Prepare and present regular reports on team performance and key metrics.
- Perform other operational duties as assigned by your manager.
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Critical Skills & Experience Requirements
- High school diploma or equivalent work experience.
- Proven experience in a leadership or supervisory role.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organisational and time-management abilities.
- Ability to motivate and inspire a diverse team to achieve goals.
- Proficiency in relevant software and tools.
- Knowledge of industry-specific regulations and best practices.
- Availability to work varied shifts, including evenings, weekends, and holidays.
- Ability to stand and walk for long periods, including manoeuvring up and down stairs.
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Right to Work Compliance
You will be required to provide a valid proof of Right to Work in the UK:
- A valid passport OR a valid birth certificate (alongside National Insurance documentation).
- Alternatively, another form of valid Right to Work documentation.
Must have a minimum of 6 months work eligibility available on the right to work documentation provided.
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