Case Management Cymru
Female Support Worker – Pontardawe
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Female Support Worker – Pontardawe
Female Support Worker – Pontardawe
(Exemption is claimed under the Equality Act 2010, Part 1, Schedule 9)
Job Overview
We are seeking Fun, Engaged, and Patient Support Workers to support me in living independently within our residential environment. I am currently in college but will return home shortly, and I’m looking for a team of motivated individuals to assist with shopping, social outings, personal care, mobility, therapy and hydrotherapy. Our daily activities may include trips to the beach, cafes, exploring local shopping, and community events—all valued for the positive human interaction they provide!
I require those who value humour, patience, warmth and reliability. A genuine delight for others shines through my personality, and I crave key traits from my support team:
- Warm Approach – You’ll be encouraging, staying with me through calm environments even during quiet times when personal space is necessary
- Trusting Relationships – Experience and confidence in profound teamwork will allow me to feel safe, heard, and inspired
- Qualities for Stimulating Opportunities – From steady wristful support to engaging experiences like weekly town trips or even paperwork roles where needed
Role Description
You’ll help me with:
- Personal care (with respect, dignity and humour)
- Mobility guidance (adapting to my wheelchair and daily outdoor activities)
- Regulating my social schedules – ensuring I stay active while respecting my need for downtime
- Travel support for therapy (including hydrotherapy) and community outings, including co-piloting trips
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A lighthearted attitude will make each day special. Weekends will be a mix of flexible schedules negotiating both car pools and spontaneous adventures.
Work pattern:
- Monday to Sunday – Part-time or full-time (minimum 20 hrs/week)
- Variable hours per week (47.5 hrs. each week spread over weekends including sleep shifts)
Hours & Compensation
| Shift | Rate (Per Hour) |
|---|---|
| Weekdays (7am-11pm) | £15.50 |
| Weekends (7am-11pm) | £15.50 |
| Sleep Shift (11pm-7am) | £12.71 |
| Bank Holidays (7am-11pm) | £23.25 |
- Mileage rate: 45p per mile
- Project besuchte Einstellung (hourly and structured)
Key Responsibilities
- Provide personal care assistance tailored to my preferences
- Organise and support trips to hydrotherapy, community venues, and leisure spaces (e.g., cafes/beaches)
- Respond respectfully to personal cues and ensure I feel safe, comfortable and motivated
- Remain flexible for emergency travel
- Maintain a positive and encouraging environment during all activities
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Key Requirements
Essential Criteria: ✔ Ability to drive and the willingness to be designated as a main driver or additional co-driver for outings ✔ Familiar with supporting individuals with brain injury through prior experience ✔ Excellent communication, warmth, and proactive engagement ✔ Must be willing to register with Social Care Wales as required for full personal care permits
If you can match these, you’ll thrive in this role - extra challenges discovered on the job will be fun!
Conditions
- All applicants under selection will undergo an Enhanced Disclosure (DBS check)
- Induction and in-depth coursework provided post-employment
Why Apply?
- Highs: A human journey beyond the industry’s usual stagnancy
- Above industry rate hours & earnings for flexible commitment
- Tax incentives on mileage policy to support the crucial community outreach
- Direct team work no agency – you’ll be immersed in a cohesive, dedicated support structure
- Personal insight enables volunteer coordination with a thriving, multi-disciplinary team
- Day indivedual introductions all handled via bespoke guidance
Deadline:
This advert will close on Monday, 13th July 2026 (previous notice reserved to close earlier with high applicant volumes).
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