Wessex Internet
Fibre Installation Engineer
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Wessex Internet: Fibre Installation Engineer
Wessex Internet is an award-winning broadband provider on a mission to revolutionize rural connectivity across the Southwest. As we expand across the New Forest, Wiltshire, and South & West Dorset, we’re looking for experienced Fibre Installation Engineers to join our growing team.
As a key member of our Installations team, you’ll play a crucial role in connecting customers to our fibre network - bringing high-speed internet to the homes and businesses that need it most. You’ll be the final step in the customer journey, ensuring each connection is completed to a high standard and delivering the speeds we promise.
What we offer:
- Up to £36,000 starting salary, dependent on experience.
- Genuine opportunities to progress—supervisory and team lead routes available.
- 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.
- Private medical insurance and life assurance.
- Cycle to Work & Tech purchase schemes.
- Enhanced family leave policies.
- Staff broadband discount (75%).
- High street discounts on 100+ brands.
- Summer & Christmas team socials.
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What you’ll be doing:
- Install full fibre internet connections for both residential and business customers.
- Diagnose and resolve service issues to maintain reliable customer connectivity.
- Perform scheduled and emergency maintenance across the Wessex Internet network.
- Support the engineering team with maintenance and service delivery of ISP infrastructure.
- Participate in an out-of-hours rota, providing evening and weekend cover as required.
- Work at height to install equipment on masts and customer properties.
- Operate independently and collaboratively to meet company targets and KPIs.
- Ensure full compliance with Health & Safety regulations and best practices.
Our ideal candidate will have:
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- Strong communication and customer service skills.
- Solid experience in telecoms installation (or related field).
- Proactive problem-solver with a positive, team-focused attitude.
- Self-motivated, reliable, and well-organised.
- Eager to learn and open to new processes and technology.
- Comfortable working at height (training preferred).
- Full UK driving licence (held for at least 12 months).
Ready to take your fibre experience to the next level?
Join a fast-growing company building the future of rural connectivity - apply now and help power communities for generations to come.
Please note: This role may require a Disclosure and Barring Service (DBS) check before employment commences and at regular intervals throughout your employment. Having a criminal record will not automatically prevent you from being considered for the position; each case will be reviewed fairly and on its individual merits.
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