Marston Holdings
Field Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Field Coordinator
Field Coordinator – Sheffield
Location: Sheffield
Salary: £24,784.50 PA (Full-time, permanent)
Are you a highly organised, detail-oriented, and proactive individual?
Engage is a technology-driven field services provider, part of Marston Holdings Limited. We have an exciting opportunity for a Field Coordinator to join our dynamic team and keep our field operations running smoothly.
About the Role
As a Field Coordinator, you will play a vital role in managing field cases, ensuring they are efficiently allocated and progressed according to service level agreements (SLAs). Your responsibilities include:
- Handling pre-allocation checks
- Communicating with field agents
- Keeping field diaries up to date
- Guaranteeing work compliance with legal deadlines
This is the perfect role for someone with a keen eye for detail, a passion for problem-solving, and comfort using spreadsheets. You’ll also need to liaise effectively with engineers and internal teams.
Key Responsibilities
- Allocate work to field agents following the agreed process
- Review and analyse data to support allocation decisions
- Provide coordination tasks to enhance service delivery
- Collaborate closely with third-party contacts and stakeholders to meet booking demands
- Maintain and update field diaries and holiday logs
- Produce reports to aid business analysis
- Coordinate with field agents on short-notice cases to meet SLAs
- Utilise knowledge of UK geography to efficiently manage case allocations
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
We’re looking for:
- A goal-oriented and reliable professional with strong integrity
- A people-focused, trustworthy, and positive attitude
- Adaptability to change and resilience in problem-solving
- Strong organisational skills with meticulous attention to detail
- Confident, decisive decision-making and problem-solving abilities
- Exceptional written and verbal communication
- Outstanding customer service skills
- Comfort in a fast-paced environment
- Familiarity with Excel, with strong data-handling and spreadsheet-crafting skills
- A working knowledge of UK geography (helpful for case management)
- Experience in a similar role or sector is advantageous, though not mandatory
Benefits
- Convenience: Free parking and superb transport links (tram/bus)
- Work-life balance: 25 days annual leave, plus paid bank holidays and Christmas closure
- Family support: Enhanced maternity/paternity packages for expanding families
- Health & wellbeing: Access to a health cash plan for you and your family
- Lifestyle permissions: Discounts on high-street retailers, travel, socialising, and wellness
- Financial security: Competitive pension scheme
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Apply now and join a team that drives progress across multiple industries
About Engage (Part of Marston Holdings Limited)
Marston Holdings Limited is the parent company of eight specialised brands, delivering UK’s largest Judasical services and pioneering clean air technology. Supporting sectors like local and central government, utilities, and private enterprise, we provide integrated technology-enabled solutions—from design and implementation to management and recovery.
New employees will undergo DBS clearance. We oblige employees to notify us if personal circumstances change. We are an equal opportunity employer, fostering diversity and inclusion based on merit and passion
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills