Genesis Technology Services Limited
Field Engineer
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Field Engineer
Company Description
Genesis Technology Services Limited is a leading engineering service provider headquartered in Cambridgeshire, UK, with operations across the UK, Europe, USA, Middle East, and Asia. With a 25-year heritage, Genesis delivers services to major telecom mobile network operators, OEMs, and infrastructure companies, including facilities management, resource management, IT and SaaS management, and digital transformation. The organization is recognized for high-quality solutions, strong health and safety standards, and exceptional customer experience. Since 2000, Genesis has provided comprehensive engineering services, from network planning, design, and optimization to implementation, performance management, change management, and ongoing technical and maintenance support. Applicants join a professional team that supports some of the largest telecom operators and OEMs in the UK.
Role Description
This is a contract, on-site Field Engineer role based in Glasgow. The Field Engineer will perform installation, commissioning, testing, and maintenance of telecom and related network equipment at customer sites.
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Responsibilities
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- Perform installation, commissioning, testing, and maintenance of telecom and related network equipment at customer sites.
- Troubleshoot hardware and network issues.
- Perform routine inspections.
- Document work completed.
- Ensure compliance with health and safety procedures and company standards.
- Coordinate with project managers and other engineers.
- Provide technical updates.
- Support network upgrades and change activities.
The Field Engineer is expected to deliver reliable, timely service and maintain a professional relationship with customers and partners on site.
Qualifications
- Strong technical skills in telecom or network engineering, including installation, commissioning, and maintenance of network or infrastructure equipment.
- Skills in fault diagnosis and troubleshooting, using test tools, interpreting technical documentation, and resolving on-site issues efficiently.
- Abilities in following health and safety standards, working at customer sites, and adhering to relevant regulatory and company procedures.
- Effective communication and collaboration skills to work with project teams, customers, and vendors, including clear reporting and documentation.
- Good organizational and time-management skills to handle multiple tasks, meet deadlines, and work independently in the field.
- Relevant engineering qualification (e.g., degree or vocational certification in telecommunications, electrical, or electronic engineering) is beneficial.
- Previous experience as a field engineer or similar role in telecom, IT, or infrastructure environments is highly advantageous.
- A valid UK driving license and willingness to travel to various local sites as required are beneficial.
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