Serco Plc
Field Officer - Electronic Monitoring
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Field Officer – Electronic Monitoring (Electronic Tagging) Taunton
Location & Hours
- Location: Taunton
- Hours: Day shifts, 8am–5pm (37.5 hrs per week)
- Live requirement: Must reside in (or very near) TA and BA postcode areas due to operational needs.
- Rota system: 10–12 weeks’ notice for shifts; covers days, weekends, and bank holidays.
About the Role
You’re compassionate, resilient, and care deeply—qualities we look for in our Field Officers. In this essential role, you’ll visit individuals in their homes to install and oversee electronic monitoring tagging equipment. Alongside Monitoring Support Officers, you’ll:
- Build trust and confidence in individuals new to the justice system or recently released from prison.
- Provide reassurance about safety for offenders and the public, promoting community reintegration.
- Reduce systemic pressure on prisons by supporting compliant offenders.
- Take part in 3 weeks of structured training, with on-the-j job shadowing/mentorship until fully independent.
- Work averagely 37.5 hrs/week, with flexibility as required (e.g., occasional start/finish variations).
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Note: Drivers required.
What You Bring
Serco values diverse backgrounds and experiences, as long as:
- You’re committed to making a positive impact.
- You hold a current valid UK driver’s licence and are suitably fit for travel.
- You possess clear written and verbal communication skills to foster relationships and rapport.
Essential:
- BPSS and Standard DBS clearances (with identity verification, employment checks and full disclosure).
- Ability to affirm reasonable occupational requirements per the Equality Act 2010, including prioritising female applicants in line with Serco’s contractual obligations.
Why Join Serco
Compensation & Benefits
- Base salary: £25,482 per annum
- Company car (personal use included)
- Pension: Employer-matched up to 6%
- Private life insurance, 25 days annual leave + Bank Holidays
- Continuous training and development tailored to your growth
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Wellbeing & Support
- Comprehensive Employee Assistance Programme (MIND, Simply Health, dental plans)
- Discounts across leisure (cinema, retail, hospitality, Merlin attractions, mobile phones)
Company Culture
- Supportive team thrives on values:
- Equality and diversity—proud Disability Confident Leader and Gold Inclusive Employer™.
- Welcoming flexible working opportunities.
- Inclusive networks including SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), In@Serco (LGBTQ+).
How to Apply
Applications are processed promptly—due to high volumes, we may close applications early. Apply as soon as possible to avoid disappointment.
Serco’s commitment: You don’t define yourself by past experiences. We select for performance, potential, and passion—regardless of background. You’ll be considered for reasonable adjustments throughout the process.
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