The Construction Index Ltd
Field Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary: £65000 - £67000 per annum
Type: Full Time
Region: UK - London
Town/City: London
Posted: 16/07/2026
Reference: FIELD OPS MANAGER_1784189665
Field Operations Manager
Location: London & Surrounding Areas
Salary: Up to £67,000 + Benefits
Job Description
Field Operations Manager - Commercial Heating & Building Services
We are recruiting on behalf of a well-established and growing building services contractor for an experienced Field Operations Manager to lead the delivery of commercial and residential mechanical maintenance contracts across London and the surrounding areas.
This is an excellent opportunity for an operationally focused manager with a strong background in commercial heating, reactive maintenance, planned preventative maintenance (PPM), and contract delivery. You will be responsible for leading a team of directly employed engineers and specialist subcontractors, ensuring exceptional service delivery, contractual compliance, and customer satisfaction.
The Role
As Field Operations Manager, you will oversee the day-to-day management of field-based engineers and subcontractors delivering repairs, servicing, reactive maintenance and planned maintenance across a diverse portfolio of commercial and residential properties.
You will ensure all works are completed safely, efficiently, on time and in accordance with contractual KPIs, statutory regulations, manufacturer specifications and industry best practice.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Working closely with clients, commercial teams and operational support staff, you will drive operational performance while maintaining the highest standards of compliance and customer service.
Key Responsibilities
- Lead, motivate and manage a team of field-based heating engineers and specialist subcontractors.
- Oversee the delivery of reactive maintenance, servicing and PPM works across multiple contracts.
- Ensure contractual KPIs and SLAs are consistently achieved.
- Manage works relating to:
- Commercial boiler plant and plant rooms
- Domestic heating systems
- Water storage tanks and booster pumps
- Building Management Systems (BMS)
- Ventilation systems
- Commercial catering equipment
- Legionella compliance
- Communal laundry equipment
- Dry riser systems
- Monitor engineer productivity, quality and first-time fix performance.
- Carry out performance reviews, coaching and identify training and development needs.
- Ensure all works comply with current legislation, health & safety requirements, company policies and manufacturer guidance.
- Work collaboratively with the commercial administration team to ensure efficient scheduling, planning and communication with customers.
- Resolve operational issues quickly whilst maintaining excellent customer relationships.
- Produce operational reports and monitor contract performance against agreed targets.
- Support continuous improvement initiatives across the business.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About You
We're looking for a proactive and experienced operational leader who thrives in a fast-paced maintenance environment.
You Will Have
- Previous experience managing engineers within commercial heating, mechanical maintenance or building services.
- Strong knowledge of reactive maintenance and PPM contract delivery.
- Experience managing subcontractors and directly employed engineers.
- Good understanding of commercial plant rooms, heating systems and associated mechanical building services.
- Knowledge of compliance requirements including Legionella, Health & Safety and statutory maintenance.
- Experience working to KPIs, SLAs and contractual performance measures.
- Excellent planning, organisational and problem-solving skills.
- Strong customer service and stakeholder management abilities.
- Confident leadership skills with the ability to develop and motivate teams.
- Full UK Driving Licence.
What's on Offer
- Salary of £67,000
- Career progression opportunities
- Ongoing professional development and training
- Employee benefits package
- The opportunity to join a respected and growing organisation delivering high-profile maintenance contracts across London
If you are an experienced Operations Manager, Service Manager or Contract Manager with a background in commercial heating and building services, we'd love to hear from you.
Apply for this job
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location