Utilita Energy
Field Planning Administrator
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Job Title: Field Planning Administrator
Location: Hybrid to Chandlers Ford (3x days per week onsite)
Salary: £27,976 Per Annum
Hours: 40 hours per week (Monday – Friday - 1 in 5 Saturdays, 1 in 10 Sundays)
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
About Us
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet.
Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
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Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
What does this role involve?
The Field Planning team are responsible for ensuring that we have the right level of engineer resource, in the right place, at the right time. Our engineers carry out Smart Meter installations and maintenance, thus ensuring their schedule is kept up to date is key to maintaining our customer’s supply.
You will be responsible for preparing and publishing engineer schedules, where you will work closely with Engineers and Field Managers to maximise efficiency and productivity. You will also liaise with customers, providing updates on scheduled work and discussing any amendments that may be required to booked engineer visits.
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Who are we looking for?
Accurate record-keeping is essential. Therefore, you will possess excellent written communication skills and a strong attention to detail. You will also have a high standard of verbal communication to build effective relationships with customers, engineers and internal teams.
Strong organisational skills, accompanied with being a natural problem solver will allow you to demonstrate initiative in balancing your workload between the Business as usual and reactive tasks.
A basic level of computer literacy and excel experience would be required.
The Important Things!
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace; we’re a place to thrive.
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