Luxion
Field Planning Administrator
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Field Planning Administrator
Location: Hybrid to Chandlers Ford (3x days per week onsite)
Salary: £27,976 Per Annum
Hours: 40 hours per week (Monday – Friday - 1 in 5 Saturdays, 1 in 10 Sundays)
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
About the Role
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
Do you have experience working in a scheduling role or similar position? Are you someone who thrives working in a fast-paced environment? We have a great opportunity for you to join our Field Services team as a Field Planning Administrator.
What does this role involve?
The Field Planning team are responsible for ensuring that we have the right level of engineer resource, in the right place, at the right time. Our engineers carry out Smart Meter installations and maintenance, thus ensuring their schedule is kept up to date is key to maintaining our customer’s supply.
You will be responsible for preparing and publishing engineer schedules, where you will work closely with Engineers and Field Managers to maximise efficiency and productivity. You will also liaise with customers, providing updates on scheduled work and discussing any amendments that may be required to booked engineer visits.
Who are we looking for?
Accurate record-keeping is essential. Therefore, you will possess excellent written communication skills and a strong attention to detail. You will also have a high standard of verbal communication to build effective relationships with customers, engineers and internal teams. Strong organisational skills, accompanied with being a natural problem solver will allow you to demonstrate initiative in balancing your workload between the Business as usual and reactive tasks. A basic level of computer literacy and excel experience would be required.
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The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
- We’re more than a workplace; we’re a place to thrive.
About Us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need.
Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation.
Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
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Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
A business's personality comes from its values - Here at Luxion we put fairness first, believe in smart, and strive for sustainability, which all are essential to its success and make a positive difference to its employees.
When you join us, you join a community with a great workplace culture with benefits for everyone. We’re on the frontline of smart energy, technology, and renewable products, shaping them through each of our brands Utilita, Canary Care, and Procode.
We encourage staff across all brands to grow and develop to reach their full potential, which now only allows them to thrive but so does our customers and company.
Our roles can provide office flexibility as well as the opportunity to make it your own.
Why not take a look at what your future could be. Welcome to the Luxion Group.
We pride ourselves on being on the front-line of innovation. We’re enhancing lives and business through smart energy, solar and eco-friendly practices. Through our three brands, Utilita, Procode and Canary Care we’re shaping the future of technology and energy to create a better customer experience.
Join a team of market disrupters and leaders since 2003.
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