Steris Corporation
Field Service Engineer
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Field Service Engineer
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions globally.
How You Will Make a Difference
About you:
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work and passionate about:
- Excellent customer service
- Problem-solving
- Strong mechanical and electrical skills
If so, a career with STERIS in our Healthcare Engineering team could be a perfect fit!
About Us
At STERIS, we are a leading global provider of products and services that support patient care, with a focus on infection prevention. Our mission is to help our customers create a healthier and safer world.
Working at STERIS means you:
- Grow professionally
- Learn from diverse experiences
- Make a difference
Field Service Engineer Vacancy
We are excited to welcome a Skilled Level Field Service Engineer to join our engineering division, driving business growth through best-in-class customer service.
What You Will Do
- Perform preventive and corrective maintenance on STERIS/Cantel product lines and field troubleshooting within your assigned service area.
- Conduct maintenance on STERIS/Cantel, related product lines, and competitive equipment, including:
- Disassembling, replacing, or repairing defective parts
- Rewiring and reassembling components as needed
- Troubleshooting and adjusting/calibrating equipment using standard and specialized tools, schematics, diagrams, and technical manuals.
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Complete daily administrative tasks, including:
- Computer synchronization
- Completion of service reports
- Maintaining tools and parts inventory to prescribed Team Leader and Service Manager levels.
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Utilize Corporate applications (Siebel, Oracle, Sales Connection, others) for daily operations.
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Build and maintain effective, communicative relationships with customers, managers, support functions, and the sales organization.
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Deliver courteous and professional service when interacting with:
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Customers
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Contractors
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Management
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Colleagues
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Comply with STERIS and Customer Health & Safety protocols, including facility entry/exit procedures.
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Develop sales opportunities by:
- Positioning STERIS/Cantel products and services effectively
- Identifying sales opportunities
- Passing leads to management and sales.
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- Perform additional duties assigned by the Service Manager as required.
Note: This position description is not exhaustive and may require adjustments based on departmental needs.
Requirements
Education
- None explicitly stated (general high education standard implied).
Experience
- Minimum 2 years of relevant industry experience, with knowledge of operating washing and sterilization processing units.
- Valid Driver’s License required.
Key Skills & Attributes
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Good troubleshooting abilities
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Strong organizational attitude
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Computer literacy, along with proficient oral and written communication skills.
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Technical knowledge of the English language.
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Completing a recognized mechanical, electrical, or electronic technical training programme is preferred.
Benefits of Working at STERIS
STERIS is a leading global provider of healthcare and life science solutions dedicated to:
- Helping customers create a healthier and safer world.
For more information, visit www.steris.com.
STERIS strives to be an Equal Opportunity Employer.
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