STERIS Solutions Limited (UK)
Field Service Engineer
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Field Service Engineer
How You Will Make a Difference
About the Role
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent customer service, problem solving, and possess strong mechanical and electrical skills? If so, then a career with STERIS in our Healthcare Engineering team could be a great fit for you.
About Us
At STERIS, we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Field Service Engineer vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class engineering service to our customers.
What You Will Do
The Service Engineer performs required preventive and corrective maintenance on the STERIS/Cantel product lines and conducts field troubleshooting primarily in their assigned service areas.
- Perform preventive maintenance and corrective maintenance required on STERIS/Cantel product lines, associated product lines, and competitive equipment
- This includes disassembling devices, replacing or repairing defective parts
- Rewiring, reassembling as required
- Troubleshooting, adjusting/calibrating
- Certifying equipment ready for use using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals)
- Follow all protocols and procedures as directed by the Corporate applications (Siebel, Oracle, Sales Connection)
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Duties Continued
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perform administrative duties assigned including:
- Synchronize computer systems daily
- Complete service reports
- Maintain tools and parts inventory according to prescribed levels as instructed by Team Leaders and Service Manager
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Build and maintain effective, communicative relationships with customers, management, support functions, and sales teams
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Adhere to a courteous, professional demeanour at all times when interacting with:
- Customers
- Contractors
- Management
- Fellow employees
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Follow all customer protocols, STERIS health & safety protocols, and manage entry/exit of facilities
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Provide customers with tailored solutions to drive sales and growth in the field:
- Effectively position STERIS/Cantel products and services
- Identify opportunities
- Share leads with management and sales teams
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Perform other duties as assigned by the Service Manager, with flexibility in response to the demands of the team.
Note: The position description is not exhaustive and serves as a general indication of responsibilities. Responsibilities may vary based on departmental needs, in consultation with the postholder.
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Requirements
Education
- degree preferred
Required Experience
- Minimum 2 years of industry-related experience
- General knowledge of operating washing and sterilisation processing units
Licensing
- Valid driver’s licence required
Skills
- Exceptional troubleshooting skills
- Demonstrated organizational attitude
- Computer literacy with a strong foundation in both oral and written communication skills
- Sufficient technical proficiency with the English language
- Aesthetic completion of a recognized mechanical, electrical, or electronic technical training scheme
Preferred Experience
(Note: Specific preferred experience mentioned in original text is absent from the main categorization. Any additional requirements would fall under Practices and Mimicry or as additional criteria where pertinent)
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We help our customers create a healthier and safer world by providing innovative healthcare and life sciences products and services worldwide.
STERIS strives to be an Equal Opportunity Employer.
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