Crown Gabelstapler GmbH & Co. KG - Deutschland
Field Service Engineer
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Field Service Engineer
About Crown Lift Trucks Ltd
Crown is one of the world’s largest material handling companies, renowned for award-winning product design, advanced engineering & technology, and superior after-sales service. Since 1945, this family-owned company has built a reputation for vertically integrated processes, shaping innovative solutions that boost customers’ productivity and efficiency. Its product range includes forklifts, batteries, chargers, automation, fleet management technologies, and warehouse solutions.
Crown operates on a simple yet powerful brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving."
Job Description
Technical Service Engineer (Forklift & Equipment Repair)
Key Responsibilities:
- Conduct service and repairs to equipment on customer sites in a safe, professional, and cost-effective manner while maintaining accurate documentation under Health and Safety and Quality procedures.
- Work to a planned schedule for service and maintenance jobs, ensuring inspections are carried out at client premises.
- Monitor van stock and part availability to support day-to-day fleet maintenance.
- Perform inspections and ensure all repaired/maintained trucks are safety-compliant.
- Complete job sheets, timesheets, purchase requisitions, and parts paperwork within required deadlines.
- Take full responsibility for equipment, tools, and devices (e.g., van, laptop, tablet) and maintain them in optimum working condition for assigned tasks.
- Adhere to strict schedules, deadlines, and operational protocols.
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This role requires training in one of the following areas to begin, with further corporate product training provided by Crown:
- Mechanical engineering
- Electrical engineering
- Hydraulics
Candidates must demonstrate:
- The ability to work independently and collaboratively.
- Strong communication skills (oral and written).
- High standards of organisation, resourcefulness, and problem-solving.
- Adaptability to handle diverse workloads under pressure.
Person Specification
Essential Requirements:
- Full UK driving licence.
- Proven fault-finding and repair skills in a practical setting.
- Equivalent to GCSE-standard in English and mathematics (Grade C or better).
- Experience applying Health & Safety standards in workshop or industrial environments.
- Commitment to ongoing professional development and growth.
- Strong organisational skills with a focus on accuracy and attention to detail.
- Ability to multitask and prioritise deadlines.
- Experience working independently or as part of a team.
- Clear and effective communication (written & verbal).
- Consultation and negotiation skills.
- Flexibility to adapt to diverse operational needs.
- High motivation, resilience, and a proactive, can-do attitude—ideal for fast-paced environments.
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Desirable Skills:
- Prior experience within a forklift service or maintenance context (not mandatory).
- A relevant engineering qualification.
Vacancy Details
Working Hours:
- Monday–Friday, 08:00 AM–16:30 PM, with a 30-minute unpaid lunch break.
Benefits & Employment Conditions:
- Company vehicle & fuel card provided (Ford Transit Custom), with optional private-use privileges (tax paid by employee).
- 25-day annual leave, including bank holidays.
- Company pension plan.
- Competitive pay and career development opportunities for those who excel.
Company Leadership Philosophy:
Crown believes its employees are the driving force behind its success. Employees benefit from:
- Robust career development opportunities.
- Innovative training programs for continuous growth.
- Competitive rewards and personal recognition.
In addition to core benefits, Crown offers:
- Subsidised travel & miles reimbursement (Door to Door Payment).
- Tooling support for on-the-job efficiency.
- Exclusive discount scheme with partnerships across leading UK brands.
"Don’t be a bystander – be part of something greater."
(Leadership from Crown’s website: Tell Us Health initiative.)
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