Savaria UK
Field Service Engineer - Cardiff Newport
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Field Service Engineer - Cardiff Newport
Field Service Engineer
Location: South Wales - Cardiff/Newport areas
Overview
OTE: £40-50k+ We’re recruiting a Field Service Engineer to join our team, covering Cardiff and the surrounding areas.
This role is perfect if you’ve worked in a hands-on, practical environment, where using tools, identifying faults, and operating independently are second nature. Although you don’t need a traditional engineering background, prior exposure to electrical work, carpentry, mechanical tasks, or installation-based roles is advantageous. Full training will be provided.
Key Responsibilities
You’ll be responsible for:
- Installing, servicing, and repairing stairlifts in customers’ homes
- Managing your workload effectively while maintaining a professional, customer-focused approach
Your success depends on both technical skills and soft qualities:
- Driving to exceed performance goals
- Organising your schedule and time management
- Delivering a positive, professional experience for customers
Ideal Candidate
This role is tailored to someone who thrives:
- Working independently while contributing to a strong team
- Being flexible, including willingness to work overtime and take on a 1-in-4 on-call rota (paid if called out)
- Enjoying a dynamic workday with autonomy to shape their schedule
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About the Role
Working Schedule
- Monday to Thursday: 08:00 - 16:30
- Friday: 08:00 - 15:30
- Additional availability:
- Regular, consistent overtime opportunities
- Weekend coverage
- Commissioned rotas: 1 in 4 on-call for evenings and weekends (paid when activated)
Core Requirements
- Hands-on technical experience in roles involving tools, installations, or fault-finding
- Exposure to electrical work, joinery, mechanical tasks, or installations (training fully provided if relevant experience is limited)
- Strong work ethic, self-motivation, and ability to self-advance
- Effective time management and independent workload planning
- Customer-focused communication and professional demeanor
- Confidence working alone with a team mindset
- Flexibility for timesheets, overtime, and on-call commitments
- Full, clean UK driving licence
- Good regional geographic awareness for local commutes
Benefits & Earning Potential
Strong earning potential for those prepared to push performance boundaries.
- Earnings structure:
- Realistic OTE of £45,000 achievable with overtime and additional earning opportunities
- Top performers regularly exceed £50,000+
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Base Salary: £26,000 - £27,000
Package Includes:
- Annual bonus scheme
- Overtime and on-call opportunities to significantly boost earnings
- Company vehicle with private use permissions
- 33 days’ holiday (including bank holidays)
- Company contributory pension and life assurance (3x coverage)
- Flexible benefits platform, including:
- Healthcare
- Gym subscriptions
- Highstreet discounts
- Employee Assistance Programme for both you and your family
- Continuous development via fully funded training and career progression
- Broad career growth, including opportunities within Handicare and the Savaria Group
- Generous product discounts
Why Join Handicare by Savaria UK?
"To make everyday life easier." That’s our mission.
We design, manufacture, and install stairlifts and mobility solutions, dedicated to helping people live independently in their homes.
Part of the global Savaria Group, we offer teenagers, stability, and exceptional career growth in accessibility solutions.
- Values: Initiative, teamwork, and prioritizing the right thing for customers.
- World-class opportunities: Technical and leadership development options from day one.
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