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Stryker

Field Service Engineer - East Anglia Region

Newbury
Posted 1 day ago
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Field Service Engineer

Work Flexibility

Field-based

Contract

Permanent

Region

East Anglia Region. Norfolk, Cambridgeshire, Essex, down to North London Outskirts.

Portfolio

  • Instrumentation
  • Sports Med
  • Operating Tables
  • Neptune Units
  • Camera Stacks
  • iSuites

What we want

  • Someone who is self-motivated, independent, adaptable, and organised
  • Someone who values relationships and contributing to a team culture
  • Someone that prioritises the quality standard of their work

What you will do

  • To maintain a professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications.
  • Deliver technical assistance and documentation to internal and external customers.

Service Responsibility

  • Repair and check electronic/mechanical Stryker products
  • Do annual check and calibration according to MDR on customer site
  • Fulfill Service contracts with planned maintenances
  • Installation of Stryker systems on customer site (e.g. Integrated OR)
  • Software & Hardware Upgrades
  • Delivery of technical training to internal & external

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P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Reporting

  • Efficient and thorough documentation of service activities for internal and external reference
  • Scheduling of Customer visits in cooperation with Customer service
  • Ensure traceability of all field-based Stryker products through reporting tools
  • Attend team meetings, deliver presentations to encourage team development

Sales Support

  • Give technical support to Product Managers and sales staff
  • Give technical support to Customers and Sales Department
  • Give IT support on certain instruments
  • Escalate opportunities and issues appropriately

Head office support

  • Ensure excellent follow-up on all customer-initiated issues
  • Ensure service provided is invoiced if not under warranty

Working conditions

  • Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres.
  • Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff.
  • Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy.

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Job Dimensions

  • Responding to Service Complaints as defined
  • Turn around time for repairs
  • Profitability of the field service business
  • Individual objectives as defined annually

What you need

  • Degree in engineering or qualifications in the following areas: Electrical / Electronic / Telecommunications / Mechanical / Software Technology Subjects
  • Fluency in both spoken and written (technical and medical) English
  • Adequate IT-knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook)
  • Good skills in local language
  • Experience
    • Preferred 3 years experience in medical electronics, combined with good mechanical skills
    • Minimum 2 years experience in a field service environment
    • IT experience on administrative and technical level

Competencies (skills, knowledge, requirements)

  • Service minded
  • Organised
  • Independent
  • Quality confident
  • Persistent
  • Good perception
  • Polite
  • Accurate
  • Positive
  • Loyal

Travel Percentage

80%

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Skills

Medical Electronics
Preventive Maintenance
Calibration
Technical Training
Hardware Upgrades
Software Upgrades
Instrumentation
Mechanical Engineering
Electrical Engineering
Customer Service
Technical Documentation
IT Support

Location

London, England, United Kingdom

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