BSH Home Appliances Group
Field Service Engineer
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Field Service Engineer
Tomorrow is our home
Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home.
Permanent (P)
Total weekly hours: 37.5
This is a field-based role covering areas within Surrey. The advertised salary band is dependent on experience, technical ability and overall skill set. Your starting salary will be determined based on your ability to demonstrate the required knowledge, competencies and relevant experience throughout the interview and assessment process.
In addition to your starting salary, you will receive a weighting allowance of £4,500.00 per annum; spread across 12 equal payments.
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Your Responsibilities
- Perform Repairs. Diagnose faults and carry out repairs, modifications, and re-installations of home appliances to ensure first-time resolution.
- Deliver Excellent Customer Service. Advise customers on correct product usage, resolve issues promptly, and maintain strong relationships with customers and support teams.
- Maintain Compliance and Safety. Work within company policies, ensure a safe working environment, and adhere to health and safety standards at all times.
- Manage Tools and Inventory. Keep van stock, tools, and equipment in good condition, safeguard company property, and report unusual defects.
- Continuous Learning and Team Contribution. Attend training courses, stay updated on technical information, and support colleagues’ development when required.
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Your Profile
- Technical Expertise. Strong electrical, mechanical, and engineering knowledge with the ability to diagnose and fix faults.
- Customer-Focused Communicator. Excellent communication and interpersonal skills with a commitment to delivering high-quality service.
- Independent and Self-Motivated. Ability to work autonomously, manage time effectively, and maintain professionalism.
- Physically Fit and Practical. Capable of handling and moving white goods equipment safely and efficiently.
- IT and Driving Competence. Computer literate with a full, UK valid driving license.
Benefits
- Competitive salary and bonus package.
- Life Assurance.
- Enhanced Holiday Entitlement.
- Contributory Pension Scheme.
- Salary Sacrifice EV scheme. (Subject to eligibility)
- Employee Discount and Access to BSH Reward website.
- Training and Development Opportunities.
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