Bizerba (UK) Ltd
Field Service Engineer - Industrial East Midlands
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Field Service Engineer - Industrial East Midlands
Field Service Engineer - Industrial East Midlands
Location: East Midlands, UK
Salary: Competitive
Type: Full-time, Permanent Remote: Yes (role includes remote elements)
About the Role
At Bizerba (UK) Ltd, we specialise in delivering groundbreaking weighing, slicing, and labelling solutions for the retail sector. Known for our dedication to quality and customer satisfaction, we are trusted partners across the industry. We are now recruiting a talented and driven Field Service Engineer to join our team in the Midlands region.
As the Field Service Engineer, you will act as our representative to retail clients, delivering expert technical support, maintenance, and repairs for our industrial weighing and labelling equipment. Your skills in diagnosing and resolving issues efficiently will ensure minimal downtime, cementing customer trust in our products and services.
Key Responsibilities
- Deliver on-site installation, maintenance, and repairs for Bizerba weighing and labelling systems in retail environments.
- Diagnose technical faults quickly and accurately, minimising equipment downtime with your expertise.
- Collaborate with the service team and customer support to maintain seamless communication and high customer satisfaction.
- Maintain detailed service records, reports, and documentation according to company procedures.
- Offer customer training and technical guidance to improve user knowledge and equipment utilisation.
- Adhere to health and safety regulations and company policies in all field operations.
- Contribute to continuous improvement initiatives to elevate service quality and operational efficiency.
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Experience & Qualifications
- Proven experience as a Field Service Engineer or similar technical role, preferably in retail or industrial weighing/labeling.
- Strong electrical and mechanical troubleshooting skills, with an understanding of industrial equipment.
- Ability to interpret technical manuals, schematics, and wiring diagrams.
- Valid UK driving licence and willingness to travel extensively within the East Midlands.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Relevant technical qualifications (e.g., NVQ, HNC) in Electrical/Electronic Engineering or related fields; advantageous.
- Experience with remote diagnostics and basic IT skills preferred.
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Benefits
We invest in our team to ensure your success. Our benefits include:
- Company vehicle and fuel card for work-related travel.
- Comprehensive training and opportunities for continuous professional development.
- Contributory pension scheme, plus life assurance and income protection.
- 25 days annual leave plus bank holidays.
- Supportive and inclusive company culture.
- Remote working flexibility.
How to Apply
Ready to make an impact at Bizerba (UK) Ltd? Complete your application by submitting your CV and cover letter outlining your suitability—via our careers page or the job board where you found this posting.
Join us and be part of a team that values your skills and supports your growth!
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