Tunstall Healthcare Group
Field Service Engineer - Kent/Surrey (TW/KT Postcodes)
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Field Service Engineer – Kent/Surrey (Remote & On-site)
Location: Remote (covering Kent/Surrey, TW/KT postcodes)
We’re seeking a Field Service Engineer to join Tunstall, a leading company in health and care technology. You’ll play a critical role in delivering high-quality maintenance, repair, and support to our clients’ products—ensuring vulnerable and elderly customers in their homes receive reliable service.
About Tunstall
Tunstall powers life-changing technology and services, reaching millions of people across 18 countries. Our mission is to empower diverse, inclusive teams to deliver exceptional care through cutting-edge innovation.
At Tunstall, you’ll be part of a valued, collaborative team where your uniqueness is celebrated. We foster career growth, diversity, and teamwork, ensuring every colleague thrives in a supportive environment.
What You’ll Do
As a Field Service Engineer, your responsibilities include:
- Servicing, repairing, and maintaining emergency lights, fire systems, and electronic equipment in customers’ homes.
- Providing professional, compassionate support to a variety of clients, including the vulnerable and elderly.
- Troubleshooting faults and performing systems tests to ensure safety and reliability.
- Travelling to assigned sites within the Kent/Surrey area to complete on-site work.
- Demonstrating exceptional interpersonal and problem-solving skills in diverse environments.
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The Ideal Candidate
To succeed in this role, you’ll need:
- Proven experience as a Field Service Engineer, particularly in electrical and electronic systems.
- NVQ Level 2 or equivalent qualification in Electrical/Electronics (desirable).
- Full UK Manual or Automatic Car Licence (Category B) to traverse Kent/Surrey safely.
- Experience with testing fire systems, though all applications are welcome.
- Strong communication and teamwork skills, with the ability to connect with customers sensitively.
- Analytical and problem-solving mindset to diagnose faults efficiently.
- Ability to work at heights or in confined spaces (e.g., dusty environments).
- Any field-service or home-visit experience is advantageous but not essential.
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If you lack direct experience but share the right attitude, we’d love to hear from you!
What We Offer
- Company vehicle + fuel card for site work.
- Overtime opportunities for flexible scheduling.
- Enhanced maternity/paternity benefits to support family life.
- Company phone, uniform, and tools for convenience.
- 9% combined pension contribution to secure your future.
- Free eye tests and employee retail discounts.
- Training and career development to help you grow professionally.
- A welcoming team culture where collaboration and individual strengths are valued.
Equal Opportunities
Tunstall is committed to diversity and inclusion, welcoming applicants from all backgrounds. Our recruitment process is fair, open, and transparent, with adjustments made to ensure everyone can thrive here.
Ready to make an impact? Let’s connect and discuss how you could shape Tunstall’s One Team vision. 🚀
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