Baxter International Inc.
Field Service Engineer - Medical Equipment - North West England,
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Field Service Engineer - 12 Month Fixed Term Contract
At Baxter, we believe every person deserves the chance to live a healthy life. Founded in 1931, we remain dedicated to evolving healthcare delivery in support of our Mission to Save and Sustain Lives. Our collaborative team culture fosters courage, trust, and ownership, driving meaningful impact and exceptional results.
This isn’t just a job—it’s a purpose.
About the Role
Location: Ideal locations are Leicester, Stoke on Trent, Derby, Nottingham, Peterborough, and Stafford Contract: 12-month fixed term
As a Field Service Engineer, you will:
- Install, service, repair, and maintain Baxter/Hillrom products
- Build and maintain strong customer and partner relationships through effective communication
- Ensure all service activities are properly reported, with work orders closed by the end of the workday
- Maintain, calibrate, and document assigned calibration equipment
- Provide technical support for inbound customer and patient queries, logging issues and completing relevant actions
- Stay technically competent through ongoing training and development
- Serve as the technical expert and primary support contact for customers, account managers, and engineers, resolving critical product issues
- Provide technical feedback for contracts and tender submissions
- Monitor key performance metrics to optimise service levels and adapt working practices
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your Responsibilities
- Achieve efficient and exceptional results in a dynamic role requiring lone working, frequent travel within designated regions, and occasional international trips to the UK, Ireland, and Europe
- Oncall requirements: Participation in a 24-hour oncall system may be necessary
- Maintain full compliance with cybersecurity standards and general IT knowledge
What You’ll Bring
Essential
- Degree, HNC/HND, or equivalent qualification or relevant engineering experience (preferably in medical technology, electronics, or mechanical engineering)
- Strong attention to detail and communication skills (written and verbal)
- Competent organisational abilities, prioritisation skills, and proficiency in Microsoft Office (Outlook, Excel included)
- Technical problem-solving expertise
- Proven ability to meet critical deadlines in a dynamic environment
- Experience managing customer engagements at a high service level
Advantageous
- Experience managing network integration, wireless protocols, and mobile networks
- Strong knowledge of cybersecurity standards
- Valid full UK/Ireland driving licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Job Requirements
- Availability for 24-hour oncall responsibility when required
- Willingness for lone work
- Willingness to travel extensively across the UK/Ireland, potentially with some travel to Europe
- Must hold a full UK/Ireland driving licence
Why Join Baxter?
- Competitive compensation package
- Professional development opportunities
- A strong focus on work-life balance
- An inclusive culture supporting equal employment opportunity
Baxter is an equal opportunity employer. We evaluate candidates without regard for race, colour, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, disability, or any other characteristic protected by law.
Additional Resources
For questions around access given disabilities or recruitment scam awareness, check our Recruitment Fraud Notice. If you require adjustments for any part of the application process, please contact us directly with your request and contact details.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location