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Chubb Fire & Security

Field Service Engineer - Midlands

West Bromwich
Posted about 8 hours ago
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Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Here at Chubb Fire & Security, we are looking to add a Field Service Engineer to our Chubb Community Care team. This is a fantastic opportunity to join a ‘People First’ company for an experienced Warden/Nurse Call engineer, based ideally in the Central Midlands area.

As well as the Service Engineering experience, we are also looking for a candidate with the ability to show compassion and empathy, due to the nature of the sites you will visit within our Community Care clients.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

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SALARY:

  • A competitive salary, with the opportunity for monthly bonuses in addition to
  • 25 days holiday, plus bank holidays
  • On Call
  • Monthly Bonus
  • Company Vehicle
  • Cycle to Work Scheme
  • Employee Referral Scheme (£1000)
  • Company Pension Scheme
  • Life Assurance (4 x Basic Salary)
  • Employee Scholarship Scheme
  • A Central Benefits Platform offering a wide variety discounts
  • Childcare Vouchers
  • Health & Wellbeing Resources
  • Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll be Doing as a Field Service Engineer

  • Carry out Corrective and Preventative Maintenance on Warden / Nurse Call, Access Control and Intercom systems in accordance with relevant company procedures, engineer instructions and specific system requirements.
  • Ensure that if installed system differs from the specification that the relevant documentation is complete and brought to the Supervisor / Management attention.
  • To provide small works engineering functions from initial survey, through installation to commissioning and customer handover
  • To participate in an out of hours callout rota (typically 1 in 8)

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What We Would Like You To Bring

  • Good basic education and ideally a relevant qualification in the electrical /electron industry.
  • Alternatively able to demonstrate an in depth knowledge through assessment.
  • Good standard of IT skills. (Computer Literate).
  • High level of Customer Service experience – ideally in the Community Care field
  • Full UK Driving Licence.
  • Sound technical knowledge in the following disciplines: Warden / Nurse Call, access control, Intercom systems.
  • Field Service Experience
  • Based or able to easily commute to the Central Midlands area
  • Compassion and empathy and to be comfortable in the Care environment and their clients

If this sounds like you, apply today and send us your application!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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Skills

Field Service Experience
Customer Service
Technical Knowledge
Warden Call Systems
Nurse Call Systems
Access Control
Intercom Systems
IT Skills
Compassion
Empathy

Location

West Bromwich, England, United Kingdom

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