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Field Service Engineer
Scot JCB – Plant/Agricultural Engineer – Permanent (Full Time) – Caithness & Sutherland
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**Salary**: Competitive hourly rate + overtime
**Location**: Caithness and Sutherland
**Division**: Scot JCB (Permanent, Full-Time – Closes in **4 days** at 23:59 BST)
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### **About the Role**
Scot JCB is seeking an **experienced **plant/agricultural engineer** to join our team, based in the **Caithness and Sutherland** region. This **field-based role** involves direct travel from your home to customer sites, requiring **confidence, independence, and specialist knowledge** in machinery repair and maintenance. Overnight stays on **Orkney and other remote locations** may be necessary from time to time.
This opportunity offers:
- **Competitive base salary** plus overtime and bonus potential
- A blend of technical challenge, customer-facing work, and travel
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### **Who Are We?**
The **Scot JCB Group** comprises **Scot JCB, Scot Agri, and Stewart Plant Sales**, serving customers across **Scotland, the North of England, and beyond**. Established over **60 years ago**, we are the **largest JCB distributor in the UK**, operating through **14 depots** from **Huntly (Scotland) to Carnforth (Lancashire)**. Our mission: to deliver **world-class service** through expert machinery distribution and support.
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### **Key Duties & Responsibilities**
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- Field Repair & Maintenance: Diagnose and repair customer machinery to meet manufacturer specifications, ensuring optimal performance and safety.
- Documentation: Complete daily paperwork electronically ( tablets/phones) and submit timesheets/job cards.
- Parts Management: Accurately order parts in collaboration with the parts department.
- Supervision Liaison: Work closely with the service supervisor on responsibilities and updates.
- Safety Checks: Inspect equipment for deficiencies or hazards—flagging any issues to management promptly.
Ideal Candidate Profile
We’re looking for a skilled technician with:
- Relevant qualifications (e.g., City & Guilds, NVQ/SVQ in Construction Plant Maintenance or Land-Based Engineering).
- Technical expertise in:
- Construction plant repairs
- Diesel engines/electrics
- Hydraulics
- Transmissions
- Fault-finding using electronic diagnostics
- Fieldwork aptitude: Ability to prioritise tasks, work autonomously, and thrive in unpredictable environments.
- Customer Service: Strong interpersonal skills to build rapport with clients in diverse settings.
- IT Proficiency: Comfortable working with digital documentation platforms.
- Flexibility & Attitude: An outgoing, proactive approach with resilience for remote/long shifts.
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What You’ll Receive
Compensation & Work Arrangement
- Maximum 39-hour week with competitive overtime pay.
- Annual pay review for retroactive increases.
- Overtime bonus option: Earn £1/hour bonus via our appraisal programme.
Leave & Holiday Benefits
- 30+ days annual leave, increasing up to 35 days with tenure.
- Flexibility to buy/sell 5 days leave (per year).
Equipment & Vehicle
- Company van (private use permitted under HMRC guidelines).
- Laptop, phone, uniform, and overalls provided.
Wellbeing & Support
- Health/wellbeing cash plan: Cashback for dentistry, opticians, physiotherapy, etc.
- Employee Assistance Programme: Free access to counselling/legal advice.
- High-street discounts (via Perks app).
Long-Term Benefits
- Contributory pension scheme.
- Life assurance: Three times your annual salary.
- Application support via our employee referral programme.
Training
- JCB standard certification.
- In-house professional development opportunities.
Note: This vacancy has since closed. For updates or related opportunities, contact Scot JCB directly.
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Skills
Plant Machinery Repair
Maintenance
Customer Service
Diagnostic Equipment
Hydraulics
Electrics
Diesel Engines
Fault Finding
Construction Plant
IT Skills