Dennis Eagle
Field Service Engineer - Oxfordshire Area
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Field Service Engineer - Oxfordshire Area
Field Service Engineer
Role: Field Service Engineer Location: Oxfordshire (based at Aldridge Service Centre) Hours: 45 hours per week | Monday to Friday: 07:00 – 16:30 Salary: Up to £48,578.40 pa DOE
About the Role
Are we looking for a proactive and customer-focused Field Service Engineer to join our Aftermarket team? This is a mobile role where you’ll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. You’ll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance.
Key Responsibilities
- Diagnose and repair faults on vehicle chassis and mounted equipment
- Carry out servicing and maintenance to a high standard
- Prepare vehicles for MOT inspections and ensure compliance with Department of Transport (DoT) specifications
- Use diagnostic software and tools to identify and resolve issues
- Log all work using PDA software and maintain accurate service records
- Travel to customer sites across the UK (including short-notice travel)
- Maintain a clean and safe working environment at all times
- Communicate clearly with customers and provide exceptional service
- Support health and safety practices, including risk assessments
Ideal Candidate
We’re seeking candidates who meet (or are developing skills towards) the following:
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Essential:
- NVQ Level 3 (or equivalent) in Heavy Vehicle Service and Maintenance
- Previous experience in a similar role, such as Field Service, HGV Mechanic, or Workshop Engineer
- Strong diagnostic and fault-finding skills
- Knowledge of vehicle technology systems and compliance standards
- Comfortable working independently and managing workloads effectively
- Excellent communication and customer service skills
- Flexibility with working hours and willingness to travel
- General computer literacy and the ability to complete technical documentation
Nice to Have (Bonus):
- Experience with electric vehicles
- IRTEC qualification
- HGV Class 2 Licence
At Dennis Eagle, We Value
- Diversity and Equality – We are a disability-confident employer. All disabled candidates meeting the minimum criteria will be invited for interview, and we commit to open conversations about reasonable adjustments.
- Support for All Backgrounds – If you don’t meet every requirement but have relevant potential, we encourage you to apply.
- Growth & Development – We believe in empowering you to thrive.
Why Work With Us?
Work-Life Balance
- 25 days holiday + Bank Holidays (pro-rata for part-time staff)
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Career & Financial Benefits
- Enhanced Pension Scheme & DIS Benefit (5% employer contribution + 5x basic pay Death In Service)
- Employee Assistance Programme – 24/7 support for mental health, legal, financial wellbeing, and more
- Health Shield Medical Cash Plan – Claim cash back for prescriptions, dental, optical, physiotherapy, and more
- GP Anytime – Flexible, on-demand GP consultations and prescriptions
- Training & Development – Mandatory equipment training, Management Development Programme, apprenticeships, and upskilling
Lifestyle Perks
- Cycle to Work Scheme – Save on commuting costs
- My Benefits Platform – Discounts on retail, wellness, entertainment, and home products
- Independent Free Mortgage Advice – Non-biased guidance
Wellbeing Support
- Occupational Health & Health Surveillance
- Care Concierge – Access to dedicated care system experts
Important Information
- Sponsorship Status: Dennis Eagle is not a sponsoring organisation. Applicants must have or obtain right to work in the UK independently.
- Data Privacy: For details on how we handle your information, visit our [Job Applicant Privacy Notice].
Ready to take your engineering career on the road? Apply now! This role could be filled at any time for the right candidate.
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