KION Group
Field Service Engineer
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Field Service Engineer - Linde Material Handling
Are you ready to take the next step in your career as a Field Service Engineer? Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team in the WR and HR postcode areas.
As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll immerse yourself in a diverse array of tasks, expertly navigating our extensive lineup of products—from agile pallet trucks to robust counterbalance trucks, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions.
About the Role
Your role will be both hands-on and problem-solving-oriented, as you diagnose and resolve technical issues, ensuring our equipment operates at peak efficiency. You’ll also be the guardian of preventative maintenance, conducting essential check-ups that keep our fleet running smoothly. Traveling to various customer locations, you’ll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional support. Prepare to be on the move, tackling challenges head-on and becoming an integral part of our customers’ operation.
Responsibilities
- Diagnose and resolve technical issues on Linde material handling equipment.
- Conduct preventative maintenance on forklifts and other warehouse equipment.
- Service equipment at various customer locations.
- Build and maintain strong relationships with customers.
- Provide exceptional technical support.
Requirements
We are interested in candidates with experience as vehicle technicians or mechanical engineers, particularly those who have worked as forklift technicians, plant fitters, plant technicians, or vehicle technicians.
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- Experience with plant equipment, powered access equipment, agricultural machinery, motor vehicles, or industrial cleaners is highly desirable, but not essential – why not talk to us if you're unsure?
- Ideally, you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.
- Comfortable using IT equipment for record-keeping and placing orders.
- Full UK driving licence.
- Comfortable working autonomously and within a team.
What We Offer
At Linde Material Handling, we offer a competitive benefits package, which includes:
- Competitive Salary: Based on your experience.
- Working Hours: Option of a 40-hour or 45-hour working week, Monday to Friday. Shift premium and overtime are available for those that want it.
- Annual Leave: 25 days of annual leave plus statutory bank holidays. Additional days holiday based on long service milestones.
- Pension Scheme: A company pension scheme with a 6% employer contribution and a minimum 4% employee contribution.
- Employee Incentive Schemes: Eligibility to participate in Employee Incentive Schemes.
- Discount Scheme: Access to deals from some of the UK’s largest brands.
- Recommend a Friend Scheme: Reward for recommending someone to join our team.
- Induction and Training: A 6-week induction offering world-class training, long-term training development plans, and opportunities for growth through a technical grading process.
- Extended Learning: Opportunity for the right candidates to undertake degree-level learning.
- Support: Local and national technical support.
- Tools and Equipment: Laptop and phone provided. All specialist tooling provided, and a tool replacement policy for wear and tear.
- PPE: All specialist workwear supplied and cleaned by the company.
- Travel: Paid travel "door to door". Customer base close to home with average travel of just 30 minutes.
- Company Vehicle: Company van and fuel card provided, with van washing available through the fuel card account.
- On-Call: Occasional on-call support, paid in addition to your salary.
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About KION Group
KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.
Linde is committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, abilities, and experience. If you require any adjustments or accommodations during the application or interview process to ensure fairness and accessibility, please let us know.
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