Toshiba Europe Ltd
Field Service Engineer - Renewable Energy Business
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Field Service Engineer – Battery Energy Storage Systems (BESS) & Photovoltaic Systems (PV) at TMEIC Europe
About TMEIC Europe
TMEIC drives industry around the world through a comprehensive offering of unique systems solutions, including:
- Variable frequency drives
- Motors
- Generators
- Flywheels
- Photovoltaic inverters
- BESS inverters
- Advanced automation systems
For a wide range of industrial and energy applications, TMEIC was established in 2003 through the integration of Toshiba Corporation and Mitsubishi Electric Corporation's industrial systems divisions.
Role Overview
The Field Service Engineer will support engineering teams across the planning, design, development, construction, installation, commissioning, maintenance, troubleshooting, and post-warranty services of Battery Energy Storage Systems (BESS) & Photovoltaic (PV) systems.
This role also encompasses critical application engineering responsibilities, including:
- Hands-on technical work
- Customer support
- Project management
- Ensuring optimal performance of renewable energy systems
Key Accountabilities
1. Post-Commissioning Operations
(Work at operational sites in EMEA)
- Analyse and investigate technical issues at sites, implementing corrective actions based on troubleshooting results.
- Execute on-site corrective actions under guidance from engineers based outside the EU (e.g., Japan, India).
- Manage and coordinate scheduled maintenance, including required documentation for internal and client use.
- Work with local service partners to:
- Ensure on-site personnel availability.
- Support their technical activities.
- Facilitate communication and coordination among stakeholders:
- Clients
- Vendors
- Local service partners
- Negotiate and coordinate with vendors for:
- Problem resolution.
- Preparation of work schedules.
- Coordinate logistics to ensure:
- Materials and spare parts are available.
- Welfare facilities (e.g., portable toilets) are on-site as needed.
- Perform remote monitoring and data collection at operational sites.
- Maintain on-call availability to address emergencies.
- Document and report troubleshooting activities to clients in a timely manner.
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2. Project Commissioning
(On-site support during system commissioning)
- Actively engage at sites during BESS system commissioning, including:
- Coordination with suppliers.
- Local service partners.
- Primary EPC contractors.
- Balance of Plant (BoP) suppliers (both pre- and post-commissioning).
- Organise site logistics to ensure material availability and spare parts on-demand.
3. Application Engineering Support
(During periods when commissioning operations are not active)
- Collaborate with local and UK-based engineers to:
- Support system design evaluations.
- Assist in BESS project support (including international clients and vendor interactions).
- Engage in technical discussions with:
- Clients
- Vendors (overseas offices, factories, and field sites).
- Assist in technical and cost negotiations with vendors.
General Employee Accountabilities
- Dedicate full effort to task completion as assigned.
- Provide managerial advice in a timely and accurate manner.
- Notify managers earliest possible if work cannot be delivered as specified.
- Collaborate with peers and cross-organisationally as instructed by the manager.
- Embody Company Core Values:
- Integrity
- Client Focus
- Team Orientation
- Personal Commitment
- Comply with all company policies, regulations, and legal requirements.
- Proactively propose improvement recommendations.
- Utilise business tools and processes effectively.
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Minimum Qualifications
Applicants must hold the following:
- Bachelor’s degree in:
- Electrical Engineering
- Renewable Energy
- Or a related technical field
- Minimum 3 years’ experience in:
- Commissioning electrical equipment (>DC 1000V).
- Servicing high-voltage equipment.
- Working knowledge of BESS projects from:
- Development through to post-warranty support.
- Proven ability to:
- Read and comprehend electrical system drawings and documentation.
- Handle electrical equipment with adherence to safety standards.
- Demonstrated capability to:
- Manage large data volumes.
- Analyse and implement corrective actions from troubleshooting.
- Hands-on experience in:
- Replacing spare parts for inverters and control systems.
- Adhering to safety protocols.
- Strong knowledge of health and safety regulations, backed by:
- Relevant certifications and training.
- Proficiency in:
- Microsoft Windows
- Excel
- Word
- Outlook
- ERP systems
- Prepared for:
- Frequent travel to client sites in the UK/EMEA region.
- Adaptable to varying operational environments and schedules.
- Must hold a valid UK/EU driver’s license for travel.
Preferred Qualifications (Bonus)
- Master’s degree in:
- Electrical Engineering
- Renewable Energy
- Or a related field.
- Technical experience in:
- Commissioning control and relay systems for substations.
- Wind/Solar energy infrastructure.
- Additional expertise in:
- Waste-to-Energy (WTE) plants.
- Combined Cycle Gas Turbine (CCGT) power stations.
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