Crown Lift Trucks UK
Field Service Engineer - Southwest
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Field Service Engineer - Southwest
About Crown Lift Trucks Ltd
Crown is one of the world’s largest material handling companies, renowned for award-winning product design, advanced engineering and technology, as well as superior after-sales service. Since 1945, Crown’s vertically integrated processes have delivered innovative solutions that enhance customer productivity and operational efficiency. Their offerings include:
- Forklifts and battery systems
- Automated solutions and fleet management technologies
- Warehouse equipment and design services
With a customer-centric philosophy, Crown’s brand promise is: “When every minute matters, customers can count on Crown to keep their businesses moving.”
Job Description: Service Technician (Customer Site)
Role Overview
Carry out service and repairs to Crown machinery at customer sites, ensuring quality, compliance to Health and Safety and Quality standards, and thorough documentation of all work completed.
The role involves:
- Service and maintenance jobs following a planned schedule at client premises
- Equipment and van stock monitoring to ensure adequate supplies for fleet maintenance
- Safety inspections on repaired/maintained trucks
- Adherence to strict timescales, deadlines, and planned schedules
Key Responsibilities
- Conduct service and repairs on forklift trucks, batteries, chargers, and automation systems in compliance with Health & Safety guidelines
- Inspect, diagnose, and rectify customer equipment with minimal business disruption
- Maintain all technical documentation, including:
- Completed job sheets
- Timesheets
- Parts procurement forms (purchase requisitions)
- Verify that all tools, vehicles, and equipment are safe/functional for tasks
- Coordinate with depot to manage spare parts and replace disused inventory as necessary
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Technical Qualifications
A strongсунswlросarıпсładyпиуїotechnology backgrounds are considered, including:
- Mechanical engineering
- Electrical engineering
- Hydraulics
Training will be provided to develop further expertise in these areas.
Requirements
Essential
- Valid full UK driving licence (essential, as company vehicles are provided)
- GCSE-level proficiency in English and maths (Grade C or equivalent)
- Proven ability to diagnose faults, troubleshoot, and repair equipment effectively
- Piece-practice knowledge of Health & Safety in workshops
- Organisational and prioritisation skills to manage work deadlines and multiple tasks
- Reliable and self-directed, capable of working both independently and within a team
- Strong communicative and consultative skills (for discussions with clients/supervisors)
- Adaptable with resilience to operate under pressure
- A commitment to continuing development and learning
Desirable
- Recent hands-on experience working in a forklift maintenance/service environment
- Engineering qualifications (courses, certifications relevant to lift trucks)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Vacancy Details (Working Conditions & Benefits)
Work Schedule
- Monday–Friday: 08:00 am – 16:30 pm
- 30-minute unpaid lunch break included
Company Provision
- Vehicle: Use of a company van with a fuel card for work-related travel (and private use subject to tax regulations)
- Pension: Contributory company pension scheme
Leave
- 25 days holiday per year (plus UK Bank Holidays)
Company Culture & Values
Crown Lift Trucks’ success rests on their passionate, innovative workforce. Employees are supported via:
- Training and professional development programs
- Competitive pay packages
- Employee benefits including:
- Door-to-door payment facilities
- Support with professional tooling requisitions
- Exclusive discounts via a discount scheme featuring leading UK brands (e.g., healthcare/retail partners)
- Access to Tell Us Health (calls for support/guidance as needed)
How to Apply
For enquiries or to apply:
- Email: uk.recruitment@crown.com
- Phone: 07711 368935 (direct line to Karen Callander)
Mailing Address: Crown Lift Trucks Ltd Karen Callander Rutherford Road, Basingstoke, RG24 8PD 🌐 www.crown.com
For further information, contact the Recruitment Team directly during office hours:
- Phone: 01256 300211
- Email: uk.recruitment@crown.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills