VisionTrack
Field Service Specialist
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Field Service Specialist - Video Telematics
Field-based with travel | Full UK driving licence required
We’re looking for an experienced Field Service Specialist / Engineer to support the delivery of high-quality video telematics and connected fleet technology installations.
This is a hands-on technical role, but with a strong focus on quality assurance, documentation, installation standards, and continuous improvement. It would suit someone from a telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical, or fleet technology background who is confident working across commercial vehicles.
- Support pilot and first-of-type installations for new customers, vehicle types, hardware, and installation methods, capturing clear photos, notes, risks, and lessons learned.
- Help create and update practical Vehicle Installation Plans/Procedures, including mounting positions, cable routes, connection points, parts required, and testing steps.
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A key part of the role will be improving quality across the field network. You will:
- Carry out quality checks and audits.
- Review completed installations.
- Identify defects or recurring issues.
- Support corrective actions.
- Help develop practical training material and guidance for internal engineers and third-party installation partners.
We’re keen to speak with candidates who have:
- Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams, or connected vehicle systems.
- Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing, and grounding.
- Experience working across HGVs, LCVs, vans, trailers, plant, or commercial fleets.
- Strong fault-finding and diagnostic skills.
- Excellent attention to detail and a quality-focused approach.
- Confidence producing clear installation notes, audit reports, photos, training material, and engineer guidance.
- The ability to challenge poor standards professionally and support improvement across the field team.
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This is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards, and creating clear documentation, rather than simply completing standard installations.
Please get in touch to find out more.
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