Culligan UK
Field Service Technician
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Field Service Technician
Field Service Technician at Culligan
We're excited to welcome a motivated Field Service Technician to join our team at Culligan!
In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.
This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.
Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.
Hours of Work
Monday-Friday 8:30am-5:00pm
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Core Role & Responsibilities
- Carry out regular maintenance and repairs on water treatment systems
- Handle the installation and troubleshooting of equipment directly at clients' locations
- Efficiently oversee service schedules to reduce downtime for our customers
- Keep precise records of service visits and communicate any issues or suggestions
- Engage with customers to grasp their needs and deliver outstanding customer service
- Weekly visits to the designated Service Centre to replenish parts and supplies.
Requirements
- Proven experience in plumbing or electrical fields preferred, but full training will be provided
- A full and valid driving license with a maximum of 6 points
- Ability to diagnose and resolve technical issues effectively
- Strong DIY skills and experience using power tools
- Excellent communication skills and the ability to build rapport with customers
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Benefits
- Monday - Friday working pattern
- Small Company van with private use option available
- Uniform & Tablet supplied
- 23 days' holiday + Bank Holidays - increasing with long service
- Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
- Company Pension scheme
- Company Sick Pay
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
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