Mettler-Toledo International, Inc
Field Service Technician
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About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
Are you a technically skilled professional with a passion for delivering exceptional customer service? Join our team as a Field Service Technician, where you will provide prompt, efficient, and effective field maintenance and calibration services to our valued customers.
Key Responsibilities:
- Performing routine service and calibration of customer instruments to maximize uptime and ensure full compliance.
- Strictly following all Mettler Toledo Quality and Health and Safety procedures to maintain safe and consistent work aligned with SOPs.
- Successfully completing an annual calibration competency test for various pipettes to maintain ongoing expertise and compliance.
- Accurately completing and submitting all necessary paperwork promptly.
- Representing the company professionally and assisting customers in optimising their instrument performance.
- Managing and maintaining stock levels of service items and spare parts.
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What You Need to Succeed
- Practical and technical background, preferably in a biochemistry-related environment.
- Strong communication skills with the ability to translate technical details for non-technical people.
- Attention to detail with high standards of workmanship.
- Willingness to travel daily to customer sites.
Our Offer to You
- 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
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Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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