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Field Service Technician
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Field Service Technician
Field Service Technician
We're looking for a hands-on Field Service Technician who enjoys solving technical problems, working directly with customers, and travelling to install, service and maintain industry-leading equipment. This is a fantastic opportunity to join a global engineering business where you'll work with advanced technology, provide expert technical support, and play a key role in ensuring customers get the very best performance from their equipment.
What You'll Be Doing
- Install, commission, service and maintain customer equipment to the highest standard.
- Diagnose and resolve mechanical, electrical and hydraulic faults, both remotely and on-site.
- Provide customer training on the operation and maintenance of equipment.
- Carry out system testing and customer trials alongside the Sales and Applications teams.
- Support customer acceptance testing by verifying specifications and optimising system performance.
- Produce accurate service reports and technical documentation following customer visits.
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What You'll Need
- HNC/HND, Associate Degree or equivalent qualification in Mechatronics, Mechanical, or Electrical Engineering.
- Ideally 5+ years’ experience as a Field Service Engineer, Service Technician, or in a similar role.
- Strong mechanical, electrical and hydraulic fault-finding skills.
- Ability to read and interpret technical drawings, wiring diagrams, and hydraulic/pneumatic schematics.
- Knowledge of PLC systems and industrial control interfaces would be advantageous.
- Experience with installation, commissioning, servicing, and preventative maintenance of industrial equipment.
- Confidence using diagnostic tools, test equipment, Microsoft Office, and ideally SAP.
- Excellent communication and customer service skills.
- A proactive, solution-focused approach with the ability to work independently.
- A full, valid driving licence and willingness to travel as required.
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