Job Purpose

The responsibility of the Field Service Technician is to successfully deliver and execute jobs such as preparation, installation, repair, and maintenance of TechnipFMC equipment, or other brands, under field conditions and in an international on & offshore environment. Act as a technical subject matter expert within the technical teams.

Job Description

• Install, test, repair, and maintain TechnipFMC (TFMC) equipment and tools, including reworked and third‑party products.
• Prepare all necessary equipment, service tooling, backup systems, and spare parts to ensure readiness and functionality prior to job start.
• Perform required calculations and checks onshore and offshore (e.g., space‑outs, equipment status, test pressures).
• Independently or within a team, execute field service activities in accordance with TFMC Service Manuals and procedural standards.
• Complete all required field documentation, including Field Service Orders (FSO), Field Spare Parts Tickets (FSPT), Field Non‑Conformance Reports (FNCR), and related service reports with accurate timing, part/serial numbers, and equipment details.
• Communicate all equipment and procedural defects to Service Management and ensure proper documentation is submitted promptly.
• Maintain high‑level daily communication with internal and external company representatives regarding job procedures, spare parts, critical measurements, and operational status.
• Provide sales support and quality customer interface, including handling customer comments, requests, and complaints professionally.
• Support project execution by reporting daily to the Service Project Manager and escalating business‑critical decisions when required.
• Provide project support during operations, handling emerging issues to prevent downtime.
• Prepare and complete safety‑related documentation and consistently pursue safe work practices in alignment with TFMC Quality Management System and QHSE requirements.
• Actively suggest improvements to enhance safety, operational efficiency, and equipment performance.
• Lead field personnel as required, supervising field service teams, coaching/mentoring junior colleagues, and ensuring tasks comply with procedures, codes, and standards.
• Ensure smooth onshore and offshore operational performance while liaising effectively with client representatives.
• Assist in developing procedural requirements for current and future jobs.
• Represent TFMC professionally, acting as an ambassador and identifying opportunities to improve service quality and customer success.