Who Are You and Your New Colleagues?

Ideally, you come from a PSV or HGV truck background with hands-on workshop experience, but are now looking for a more customer-facing role. You’re someone who thrives on problem-solving, delivering excellence, and making a real difference to customers, while enjoying a role that combines technical work with customer interaction.

To Succeed, You’ll Bring

• A full UK driving licence (PSV licence preferred but not essential)
• NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair
• Strong diagnostic and problem-solving skills with the ability to read schematics and circuit diagrams
• Ability to carry out/repair electrical wiring in a range of vehicles
• Knowledge of diagnostic tools for vehicle electrical and electronics
• Strong manual skills and precision in repair and testing
• Organisational skills and the ability to work as part of a team
• An understanding of contractual obligations and the ability to interpret wording
• Excellent communication skills, both verbal and written
• A solid technical understanding of vehicle systems, with the willingness to keep learning about our product range and the latest industry legislation

You’ll report directly to the Service Manager – UK and Ireland and be part of a passionate, supportive team. Day to day, you’ll collaborate with technical experts, dealer network colleagues, Bodybuilders and wider support teams across the UK to deliver a seamless experience for both colleagues and customers.

What You Will Do

• Conduct pre-delivery inspections (PDIs) on new vehicles and carry out necessary repairs.
• Support the dealer network in delivering PDIs and repairs on-site.
• Inspect, maintain, and rectify used vehicles efficiently.
• Fit additional vehicle equipment, including CCTV, USB ports, and monitors.
• Assist with storage procedures, vehicle movements, and preparation.
• Support service market teams with on-site diagnostics, investigations, and rectifications.
• Oversee bodybuilder quality inspections and report accurately on all work carried out.
• Contribute to cost management while maintaining Volvo’s standards of health, safety, quality, and environmental care.

Apply today, or if you know someone who would be perfect for this role, encourage them to apply.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Buses you join one of the world’s leading providers of sustainable people transport solutions. What we do affects millions of people around the world: passengers, drivers, customers; in fact, entire cities and countries. This job gives you the opportunity to work with the future of people transportation and infrastructure. We have a strong culture of working together to help each other, sharing knowledge and experience. Together, we shape the world we want to live in.