KYOCERA Document Solutions UK
Field Services Engineer
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Field Services Engineer
We’re hiring: Field Print Engineer – Sheffield & Doncaster (S & DN Postcodes) We’re looking for a hands-on Field Print Engineer to join our Service & Support team, covering the Sheffield and Doncaster areas.
This is a field-based role, visiting customer sites to install, maintain and repair printers and multifunction devices (MFPs). If you enjoy getting stuck into hardware, troubleshooting faults, and working directly with customers, this could be a great fit.
Please note: this is a print engineering role, not a general IT support position. We’re specifically looking for experience within the printer / copier / MFP industry.
What you’ll be doing: Attending customer sites to diagnose and repair faults on printers and MFP devices Carrying out installations, routine maintenance and device updates Responding to service calls within agreed SLAs Logging and managing jobs accurately Identifying recurring issues and supporting proactive fixes Building strong relationships with customers and delivering excellent service
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What we’re looking for: Proven experience as a Print Engineer / Copier Engineer / MFP Engineer Strong fault-finding skills on print devices (not just IT systems) A practical, hands-on approach to problem solving Great communication and customer service skills Ability to work independently in a field-based role Relevant qualification (e.g. City & Guilds) or equivalent experience
If you’re currently working in print and looking for your next opportunity in a field-based role, we’d love to hear from you.
Why join us? Salary Company car + Fuel card 25 days holiday The ability to Buy and Sell holiday A Volunteer Day Life Assurance (4 x base salary) Pension Scheme Employee Assistance Programme Coaching and Mentoring EyeCare - Access to money off for glasses and sight test Flu Jab Eligibility for Costco Membership
Values: The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.
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Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.
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