Main Function of Job

(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required)

• Be a positive driving force onsite with the mechanical installation of aggregate washing plants and water treatment systems.
• Carry out servicing & maintenance of aggregate wash plants and water treatment.
• Fault find and diagnose issues on customer equipment both remotely and on site.
• Highlight any areas with potential for improvements.
• Ordering of parts to complete scheduled servicing and repairs of machines.
• Collection & submission of any warranty information.
• Refurbishment of used machines.
• Provide an excellent service to our customers at all times by exceeding expectations.
• Represent the company in a professional manner and build good working relationships with the customers.
• Responsible for following and implementing company Health & Safety procedures.

Duties / Responsibilities

Your responsibilities will be, but not limited to:

• Take a proactive approach to learning about the equipment you are installing and understanding the operating process.
• Have a keen eye for detail and taking a pride in all work.
• Travel both internationally and nationally to install and service aggregate wash plants and water treatment.
• Be willing and able to stay away from home for several nights at a time.
• Liaise with the lead engineer to ensure installations proceed efficiently.
• Read, understand and follow installation drawings.
• Highlight and chase any missing parts.
• Perform scheduled and unscheduled maintenance of equipment.
• Read and review plans, specifications, and other documentation to prepare for start-up or service.
• Build customer relationships in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
• Work with all departments to ensure problems are resolved efficiently.
• Provide written service & expense reports to line manager on all activities carried out on site and complete all required documentation in a timely manner.
• Carry out machine and plant inspections and produce detailed mechanical reports listing defects and replacement parts required.
• Carry out refurbishment of used equipment to the agreed specification and standard.
• Perform all required welding and gas cutting activities on-site.
• Highlight continuous improvement opportunities to generate cost savings, improved installation methods and process improvements.
• Collate and provide detailed information for warranty claims as soon as they occur and submit to the office.
• Highlight required training. Properly document, label, and return all defective parts resulting from repair.
• Work closely with your line manager to ensure site work is carried out in the required order, for completion by the required timeline.