Clarke Energy
Field Services Engineer
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Field Services Engineer
Job Title: Field Service Engineer – North West
Reports To: Area Service Manager Function: Service Location: North West, with possible UK travel as required
Are you a skilled engineer looking for an opportunity to showcase your expertise?
Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.
Job Purpose
To maximise the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimising downtime and costs for customers.
Key Responsibilities
Maintenance and Troubleshooting
- Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
- Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
- Select and order the correct parts, returning any unused items to minimise waste.
- Maintain van stock accurately, using parts responsibly, and report any shortages to the Area Manager.
Customer and Team Support
- Build and maintain positive relationships with customers by providing professional, responsive support.
- Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.
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Tools and Equipment
- Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
- Maintain high standards of site cleanliness and presentation.
Supervision and Training
- Support the Area Manager by supervising, training, and mentoring apprentices and new team members.
Health, Safety, and Environment
- Adhere to all health, safety, and environmental standards and regulations at all times.
What We’re Looking For
Technical Skills and Knowledge
- Strong engineering expertise with a solid understanding of gas engines and related systems.
- Electrical and mechanical engineering knowledge.
- Gas Safe registered.
- Proficient IT skills to document work and support reporting requirements.
- Coaching and mentoring abilities.
Personal Attributes
We’re looking for someone who is:
- Trustworthy, professional and reliable.
- Flexible and adaptable to changing demands.
- Customer-focused with strong relationship-building skills.
- Organised and able to manage workload effectively.
- Proactive, taking initiative to ensure tasks are completed efficiently.
- Resilient under pressure and committed to quality and improvement.
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Qualifications and Experience
Essential:
- A minimum of 5 years’ service engineering Experience.
- NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
- Apprentice-trained engineer.
- Gas Safe registration.
- Full driving licence.
- Willingness to travel extensively, work unsociable hours, and stay away from home when required.
Desirable:
- Experience with gas engines.
What Do You Get In Return?
- Competitive hourly rate with overtime paid at 1.5x basic rate
- Up to 30 minutes each way, daily travel paid at single rate
- On-call rota participation with call-out fee
- 25 days holiday + 8 Bank Holidays
- Opportunity to buy or sell up to 5 days additional holidays per year
- Company pension contribution of 7%
- Company Van provided
- Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team
If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers.
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