BAYtek Office Solutions Ltd
Field Services Engineer
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Full-Time, Part-Time or 4-Day Week Available
Base salary from £27,000 per annum, with higher salaries available depending on skills, experience and qualifications.
Choice of company vehicle or use of your own vehicle with business mileage paid at HMRC-approved rates.
About the Role
Love fixing things? Enjoy solving technical problems? Looking for a role that gets you out on the road while offering flexibility around your lifestyle?
Join the South West's No.1 Canon Platinum Support Partner and become part of a friendly, high-performing engineering team delivering exceptional service to customers across Devon, Cornwall and Somerset.
We are a well-established, independent Canon MFD specialist, proudly supporting businesses since 2009. As our customer base continues to grow, we're looking for a motivated Field Service Engineer to join our team.
Whether you're an experienced engineer or have strong technical aptitude and the right attitude, we'll provide the training and support you need to succeed.
What You'll Be Doing
- Visiting customer sites to install, maintain and repair Canon multifunction devices and print solutions
- Using advanced remote diagnostic and support tools to identify issues before arriving on-site
- Diagnosing electrical, mechanical and basic network-related faults
- Delivering exceptional customer service and building strong client relationships
- Working independently while being fully supported by an experienced technical team
- Maintaining accurate service reports and documentation
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What We're Looking For
- Good electrical and mechanical aptitude
- Basic IT and networking knowledge
- A logical approach to fault finding and problem solving
- Strong communication and customer service skills
- Self-motivation and the ability to work independently
- A positive attitude and willingness to learn
No Industry Experience? No Problem.
If you have experience in a technical, engineering or hands-on role, we'll provide full Canon-accredited manufacturer training and ongoing support.
We particularly welcome applications from candidates with experience in:
- Field Service Engineering
- Electrical or Mechanical Maintenance
- Automotive Diagnostics and Repair
- IT Support or Network Installation
- White Goods Repair
- Ex-Forces Technical Trades
- Production or Manufacturing Engineering
Essential Requirements
- Full UK Driving Licence
- Ability to pass a DBS check
- Willingness to travel throughout Devon, Cornwall and Somerset
- Ideally based within Devon, Cornwall or Somerset
What You'll Receive
- Base salary from £27,000 per annum, with higher salaries available depending on skills, experience and qualifications
- Choice of company vehicle or use of your own vehicle with business mileage paid at HMRC-approved rates
- Flexible working options including full-time, part-time or a 4-day working week
- Full Canon-accredited manufacturer training
- Ongoing professional development and career progression opportunities
- Mobile phone and laptop provided
- Access to the latest smart support and remote diagnostic software
- Supportive and experienced team environment
- Long-term career opportunities within a growing business
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Career Progression
At our company, we believe in developing talent and promoting from within. Whether you're joining with previous industry experience or starting your journey as a trainee, we'll support your growth every step of the way.
Potential progression opportunities include:
- Advanced Canon technical certifications and specialist product training
- Development into a Senior Field Service Engineer role
- Technical mentoring and support responsibilities
- Opportunities to work with the latest Canon technologies and smart diagnostic solutions
- Progression into Technical Support, Service Management or leadership positions as the business continues to grow
We're committed to investing in our people and helping them build rewarding, long-term careers within our organisation.
Why Join Us?
As the South West's No.1 Canon Platinum Support Partner, we're proud of our reputation for service excellence, innovation and customer care. We invest heavily in our people, technology and training, creating an environment where individuals can develop their skills and build rewarding long-term careers.
If you're practical, motivated and enjoy solving problems while working on the move, we'd love to hear from you.
Ready to Get Started?
Apply today and join one of the South West's leading Canon service teams.
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