Vp Rail
Field Servicing Engineer
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Job Introduction
An exciting new opportunity for a Field Servicing Engineer has become available for an experience engineer to join our busy UK Forks engineering team. This is a site-based role that ensures preventative/routine maintenance is regularly carried out to UK Forks plant machinery. Planned/routine servicing on UK fork plant machinery increase reliability and life span of components, resulting in less breakdowns for our customers. This role may require basic repairs to be carried out that are health and safety critical if defects are found on inspection during routine maintenance checks. Dedicated field servicing engineers means preventative/routine maintenance can be prioritised and managed by the service desk ensuring UK Forks high standards are met consistently.
Key Responsibilities
- Carry out site service and inspection on all UK Forks products and attachments to manufacturers standards
- Basic machinery repairs whilst on site that are health and safety critical
- Work to UK forks and manufacture specification to ensure UK Forks products are maintained to the highest standard
- Time management to ensure productivity is maximised and planned work given by the service desk weekly is completed within allocated time
- Manage own stock levels weekly to ensure all the correct stock/parts are available for plan maintenance
- Follow instruction and fit parts instructed by UK Forks for planned servicing and maintenance
- Flexible attitude towards working additional hours as required when working out of area
- Flexibility when asked to travel for training/field support roles that may include overnight stays to ensure UK Forks machinery is serviced and maintained routinely
- Reporting to the service desk and area controller daily and completing PDA/Tablet to ensure all information is captured (including pictures)
- Waste management, removing all waste from customers site and disposing at UK Forks depot in the correct locations to ensure all waste is disposed of in line with waste management
- When considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business.
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What We’re Looking For
- Basic mechanical and electrical engineering skill related to all UK Forks products
- Maintain and service all UK Forks products and attachments
- Carry out vehicle checks to identify possible failures or hazards
- Manage own stock and parts
- Valid driving licence
- Correct use of PDA/Tablet
- Self-motivated with the ability to work on own initiative
- Capacity for learning new skills/information quickly
- Flexible attitude towards working additional hours as required
- Prepared to travel for training or field support (including overnight stays
- Good organisational skills with the ability to prioritise workload and meet commitments.
- A team-oriented approach with the ability to remain calm under pressure and respond positively to challenges.
What We Can Offer You
- Salary sacrifice pension
- 25 days holiday (increases with service), plus bank holidays & 1 extra day to be taken in the month of your birthday
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on health care cash plan)
- Employee Assistance Programme
- Virtual GP Service
- Will Writing & Funeral Concierge Service
- RegitAssist 24/7 accident helpline – free joining
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A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
With strategically positioned distribution centres and a fleet of HGV trucks, we guarantee prompt and reliable equipment delivery across the country. Our meticulous maintenance practices ensure that our fleet is always in top condition, delivering optimal performance and customer satisfaction.
In addition, our mobile service engineers are readily available to provide on-site support, minimizing downtime and keeping operations running smoothly. We pride ourselves on our streamlined logistics, employing efficient measures to ensure prompt and realistic delivery times.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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