At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation.

PURPOSE AND SCOPE

To coordinate district installation activities to ensure customer expectations are exceeded on assigned projects.

Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Coordination of all installation projects, ensuring quality of work and timely completion while containing costs and exceeding customer expectations.
• Foster good communication and relationships among customers, contractors, subcontractors, Technicians, and Sales Reps.
• Serve as resource for sales representatives when quoting installation pricing and scheduling.
• This position will be responsible for assuring that all Rite-Hite product is properly applied and are installed according to Rite Hite specifications. This will necessitate a close relationship to the corporate applications department as well as day to day contact with the sales organization to ensure that Rite-Hite products perform appropriately.
• Visits job sites as necessary pre-sale to ensure all issues that need to be taken into account when quoting are considered.
• Reviews all orders to determine which are projects.
• Coordinates all projects with Sales Rep, TTL, and CSR, as well as subcontractors.
• Coordinate and perform job site checks as needed.
• Attend project startup meetings, ensuring good communication with all parties and fostering good relationships with customers, contractors, and other parties on the job.
• Maintain the district's electronic installation schedule.
• Coordinate all-district installations with customers and subcontractors. This includes off loading of product, necessary equipment, and resolving any unforeseen issues that arise during the project.
• Monitor subcontractor performance on projects, including quality of work, compliance with safety standards, compliance with Arbon customer service standards, and meeting deadlines, per AQBP.
• Perform cost control activities including review of subcontractor invoices.
• Maintain up to date product knowledge of all Rite-Hite products and common allied products.
• Working with Service Manager, TTL's, and Safety Coordinator, support a safe and healthy workplace for Arbon employees and subcontractors. This includes modelling safe behaviors and safety policies, supporting safety training programs, conducting safety audits of Technicians and subcontractors, and monitoring safety on job sites.
• Other duties as assigned.