KENRAY
FIELD TECHNICAL SUPPORT / SALES ENGINEER USA
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
KENRAY is the global leader in the design, development, and manufacture of forming sets for vertical form, fill, and seal (VFFS) and horizontal form fill and seal (HFFS) tooling for food and pharmaceutical packaging machines. Kenray have over four decades of industry experience. The company combines extensive technical expertise with the capacity to deliver both large bespoke orders and complex one-off projects, serving major brands such as Pepsico Europe, Nestlé, and Intersnack.
Operating under rigorous BS EN ISO 9001 quality systems, KENRAY produces a wide range of forming shoulders and components. KENRAY focuses on improving efficiency and value for customers and is known for value-added service, consistent design, thorough testing, and manufacturing accuracy.
KENRAY is a trusted partner for packaging companies and major brands worldwide.
Role Description
This is a full-time, FIELD TECHNICAL SUPPORT / SALES ENGINEER USA role based in the United States of America. The role involves providing technical support for KENRAY customers and assisting them to select and order appropriate equipment for their packaging solutions.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The individual will work closely with customers to understand their production requirements, recommend appropriate technical solutions, and support installation, commissioning, and optimization of forming sets and ancillary products.
Daily tasks include:
- Preparing technical proposals
- Assisting with sales presentations
- Handling customer inquiries
- Maintaining accurate documentation of service visits and sales activities
The role also requires collaboration with internal engineering, R&D, and production teams to feedback market and technical insights, ensuring continuous improvement in product performance and customer satisfaction.
Qualifications
- Strong Sales Engineering and Sales skills, with the ability to translate technical features into customer-focused benefits.
- Effective Technical Support skills, including troubleshooting, problem-solving, and understanding of mechanical or packaging machinery.
- Excellent Communication and Customer Service skills, with the ability to build long-term relationships and manage expectations professionally.
- Familiarity with food and/or pharmaceutical packaging environments, VFFS machinery, or related industrial equipment.
- Relevant technical qualification (e.g., degree or diploma in engineering, mechanical engineering, or a related field) or equivalent practical experience.
- Ability to travel to customer sites, work hands-on with equipment, and operate safely within production environments.
- Strong organizational skills, including the ability to manage multiple customer tasks, maintain accurate records, and follow established quality procedures.
- Comfort working in a cross-functional, international environment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For more information please contact: kaycollins@kenrayglobal.com or danatkin@kenrayglobal.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills