Charles Tyrwhitt
Field Visual Merchandiser
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The Role
We are on the lookout for a Field Visual Merchandiser to deliver consistent, high-impact visual standards across 12 -15 Charles Tyrwhitt stores. This role ensures brand guidelines are executed to a premium level, driving sales through compelling product presentation and supporting store teams to maintain excellence in visual merchandising.
This is a field-based role requiring regular travel to stores, with a minimum of 3-4 days per week on-site to support teams and build relationships, and/or overnight stays for larger projects such as store refits or new store openings. Time at our London Head Office is also expected: typically one visit per week as a minimum. Candidates should be able to travel to London as required.
What You Will Be Doing
Visual Standards & Execution
- Implement and maintain visual merchandising directives across all assigned stores.
- Ensure all displays reflect the brand’s premium positioning, attention to detail, and commercial objectives.
- Deliver seasonal launches, window installations, and in-store updates on time and to a high standard.
- Regularly review store layouts, mannequins, and product presentation to optimise visual impact and sales.
Store Visits & Support
- Conduct regular store visits across the stores, prioritising based on business needs.
- Provide hands-on visual merchandising support during key trading periods and campaigns.
- Identify opportunities for improvement and take proactive action to elevate store standards.
- Build strong relationships with Regional Managers and Store Managers and teams to ensure VM best practice is embedded.
- Support the VM team with directives as and when needed throughout the season.
Coaching & Training
- Train and coach in-store teams to confidently deliver VM standards independently.
- Provide clear guidance, feedback, and practical demonstrations during visits and window sign off periods.
- Create a culture of ownership and pride in store presentation.
- Support onboarding of new store team members with VM training.
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Commercial Awareness
- Use sales data and store performance insights to influence visual merchandising decisions.
- Adapt VM layouts to maximise commercial opportunities while staying within brand guidelines.
- Support stores in driving key product categories and promotions through strong visual storytelling.
Communication & Reporting
- Act as a key link between Head Office VM and retail stores.
- Communicate updates, directives, and campaign direction clearly to store teams.
- Provide regular feedback on store performance, challenges, and VM compliance.
- Complete visit reports with actionable recommendations and follow-up plans.
Standards & Compliance
- Ensure consistency across all stores while allowing for regional and store-specific adjustments where appropriate.
- Maintain high standards of store presentation at all times, including housekeeping and fixture maintenance.
- Ensure all VM elements align with health & safety and company policies.
What We Are Looking For
- Proven experience in visual merchandising, ideally within menswear or premium retail.
- Strong commercial awareness with the ability to link VM to sales performance.
- Excellent eye for detail, styling, and brand presentation.
- Confident communicator with strong coaching and influencing skills.
- Ability to develop excellent working relationships with a wide variety of people.
- Highly organised, self-motivated, and able to manage a multi-store workload.
- Microsoft Office Package – Word, Excel and PowerPoint
- Photoshop, InDesign – Beginner Level
What You Can Expect From Us
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in
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Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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