Finance & Accounts Coordinator (Credit Control )

Finance & Accounts Coordinator Credit Control | Cashflow Planning | Accounts Administration North Birmingham £30,000 - £35,000 DOE, with flexibility for an exceptional candidate Full-Time | Permanent | Office-Based Are you an experienced finance, accounts or credit control professional who enjoys being close to the business, not hidden away in the background? This is a rare opportunity to join a successful, fast-growing logistics and warehousing business at a pivotal stage in its development. The company has doubled turnover in recent years, continues to win new customer opportunities, and now requires a capable Finance & Accounts Coordinator to bring structure, ownership and visibility to its day-to-day accounts function. This is not a narrow credit control role. It is a hands-on, business-critical position where you will become the central link between customers, operations, directors and external accountants. You will help the business understand what money is coming in, what needs paying, where risks may sit, and how cashflow can be managed effectively as the company continues to grow. The Role You will take ownership of customer account management, credit control, debtor follow-up, cashflow forecasting and finance administration. Responsibilities will include: Managing customer statements and follow-up activity. Chasing outstanding payments professionally and confidently. Conducting customer credit checks and recommending credit limits. Monitoring aged debt and payment commitments. Maintaining accurate records in Sage. Producing cashflow forecasts and visibility of expected receipts. Supporting supplier payment planning. Resolving customer account queries, including invoice and POD-related issues. Preparing information for external accountants. Supporting month-end close and management reporting. Working closely with directors, operations and the wider administration team. The business operates in a busy logistics environment where accuracy, pace and attention to detail matter. You will be dealing with high volumes of transport documentation, customer invoices, proof of delivery queries and account follow-up activity. What Makes This Opportunity Different? You will not be joining a large corporate finance department where your role is limited to one small task. You will be joining a growing, entrepreneurial SME where your work will have direct visibility and impact. You will have the opportunity to: Shape how the accounts function operates. Improve credit control and cashflow processes. Work directly with business owners and decision-makers. Gain wider exposure to operations, customers and commercial activity. Develop professionally with funded training and qualification support. Grow into broader finance responsibilities over time. For the right person, this could develop into an Accounts Office Manager, Finance Supervisor or wider finance management role as the business continues to expand. About You You are likely to suit this role if you have experience in: Credit control Sales ledger Accounts administration Finance coordination Cashflow forecasting Customer account management Sage or similar accounting software Excel-based reporting and forecasting Experience in logistics, transport, haulage, warehousing, freight, distribution or another high-volume operational environment would be highly advantageous, but is not essential. AAT qualification or study would be beneficial, although strong practical experience is equally important. Your Style You will need to be: Highly organised Accurate and detail focused Confident speaking to customers Professional and diplomatic Assertive when needed Commercially aware Proactive and self-motivated Comfortable working in a busy SME environment The successful candidate will be friendly and relationship-led, but also able to become firmer when payments are overdue or customer queries need resolving. Package Salary: £30,000 - £35,000 DOE Flexibility for an exceptional candidate with broader finance capability Permanent, full-time role Monday to Friday Typical hours around 8:30am - 5:30pm, with some flexibility Office-based in Birmingham Company pension Funded training and qualification support Genuine long-term development opportunity Why Apply? This is a chance to join a business that is growing for the right reasons: strong customer relationships, a reputation for service, investment in people and a clear appetite for continued expansion. You will be trusted, visible and valued. For an experienced finance, accounts or credit control professional who wants more ownership, more variety and more influence, this is an excellent opportunity to make a real impact.