HealthNet Homecare (UK) Ltd
Finance Administrator - Temp
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
HealthNet Homecare
HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.
We are currently looking for a Finance Administrator
Main Responsibilities
Your core responsibility will be to investigate all disputed invoices while supporting the Credit Control team. This includes ensuring the accurate capture, processing, and management of proof of delivery (POD) documentation and customer returns, supporting the wider Order-to-Cash and Finance functions by maintaining accurate records, resolving POD-related queries, processing returns efficiently, and helping prevent invoice queries. This role plays a key part in ensuring smooth cash collection, strong customer relationships, and compliance with internal accounts.
Invoice Queries & Credit Control
- Deal with customer invoice queries promptly.
- Liaising with internal departments to resolve queries.
- Keep a record of all disputed items, up to date notes and chase outstanding queries.
- Escalate no responses or complex queries to Senior Managers.
- Reporting on outstanding queries.
- Raise invoices and credit notes as required.
- Post debtors' receipts and allocate cash accurately.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Proof of Delivery (POD) Management
- Retrieve, validate, and upload PODs from drivers, carriers, and logistics partners.
- Ensure PODs are accurately matched to orders and invoices.
- Investigate missing or incomplete PODs and liaise with transport teams to resolve issues.
- Maintain POD records in line with audit and compliance requirements.
Returns Processing
- Process customer returns in line with company policy.
- Validate return requests, ensuring correct documentation and authorisation.
- Coordinate with warehouse, logistics and customer service teams to ensure timely collection and processing of returned goods.
- Update systems to reflect returns, credits, and stock adjustments.
General Responsibilities
- Know the Company strategy and make sure what you do on a day-to-day basis is in line with the strategic objectives.
- Ensure the work you do is of a high-quality standard and Healthnet's procedures and policies are followed at all times.
- Engage in personal professional development and attend mandatory training.
- Present the Company in a positive way at all times with internal and external clients, customers, and staff.
- Comply with the Company's HR policies at all times.
- Work flexible and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards.
- Maintain confidentiality and security at all times.
What experience and skills are we looking for?
Essential
- Minimum 2 years' experience in a similar role (e.g. credit control, invoice queries, POD administration, returns processing, logistics admin, or a similar operational support role).
- Experience raising invoices/credit notes and allocating cash receipts.
- Experience with interacting with customers via phone/email/video.
- Strong attention to detail and accuracy.
- Ability to work with multiple systems (ERP, document management tools, transport portals).
- Comfortable working in a fast-paced environment with tight deadlines.
- Thorough working knowledge of MS Word and Excel.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience working with NHS customers or public-sector accounts.
- Knowledge of O2C processes, invoicing, or credit control.
- Familiarity with logistics operations and carrier processes.
Qualifications
- GCSE or equivalent pass in Maths and English Language.
- High level of IT competence and be able to work confidently across the full Microsoft Office suite of applications and in other cloud based third party applications.
If the role sounds of interest, and you want to be a part of a company who truly places our patients at the heart of everything we do, please feel free to apply through our careers page and join us in making a difference.
Please note: Due to a high volume of applications, we usually receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will shortly be in touch.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills