• Monitor aged debtors in line with agreed procedures.
• Maintain accurate records of credit control activity.
• Escalate overdue or sensitive debts to the Director of Finance, and where relevant, the Housing and Support Manager.
• Support timely collection of income while maintaining a professional and respectful approach to residents, families and external partners.

Banking and Reconciliations

• Post bank transactions accurately.
• Assist with bank reconciliations as required.
• Assist with basic control account reconciliations.
• Investigate and resolve routine posting discrepancies.
• Support the accurate recording of petty cash, resident money or other cash-related items.

Finance Administration and Development Support

• Support with routine finance administration and day-to-day finance processes.
• Assist with basic month-end tasks, reconciliations and supporting schedules.
• Support year-end and audit preparation by collating documentation and responding to routine queries.
• Assist with improvements to finance processes, templates and records where appropriate.
• Develop knowledge of the Trust’s finance systems, processes and controls.
• Undertake relevant training and development appropriate to the role, which may include AAT study where agreed.
• Relevant development, such as AAT or similar finance administration qualifications, may be supported where this is agreed as appropriate for both the individual and the organisation.
• Provide flexible support to the finance function within the scope of the role.

Systems and Data

• Use finance and related systems accurately and consistently.
• Maintain supplier, customer, resident and transaction records.
• Identify data errors and raise them promptly.
• Support improvements to finance processes where appropriate.
• Follow Trust policies in relation to data protection, confidentiality and information security.

Working Relationships

• Work closely with the Director of Finance.
• Liaise professionally with colleagues across care, housing, property and head office functions.
• Respond appropriately to suppliers, residents, families, local authorities, other external contacts including telephone calls and walk-ins to the office.
• Work alongside the care home reception team in relation to resident personal accounts and expense records.
• Support positive working relationships across the Trust.

General Responsibilities

• Work in accordance with Thorngate Churcher Trust policies and procedures.
• Promote the Trust’s values and commitment to high standards of service.
• Maintain confidentiality and act with integrity at all times.
• Attend training relevant to the role.
• Carry out other reasonable finance administration duties as required by the Director of Finance.

The perfect candidates will have the following skills, qualities and experience

• An excellent team player
• Excellent attention to detail
• A superb work ethic
• Great interpersonal skills
• MS Office Skills, particularly excel
• The ability to work effectively in a team or on your own initiative

Salary & Benefits

• £27,000 – £30,000 FTE
• 20 days plus statutory bank holidays rising by one day per annum per year completed up to a maximum of 25 days (pro rata)
• Pension Scheme
• Free onsite parking

Working Hours

22.5 – 30 hours per week. The final working pattern will be agreed with the successful candidate, subject to operational requirements. Possible options include:

• 3 days of 7.5 hours;
• 4 days of approximately 6 to 7.5 hours;
• 5 days of approximately 6 hours.