WPR
Finance Systems Manager
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Finance Systems Manager (Workday)
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Salary - £90,000
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Location - London 2-3 days in office
The role is important because it helps Finance modernise how it works, improve the quality and control of finance data, and get better value from Workday and related tools. It is not an IT systems administration role; it is a Finance-facing role that works closely with IT, Procurement, HR and external support partners to turn Finance requirements into practical, well-governed system and process improvements.
- Provide functional ownership and day-to-day support for Workday Financials, with responsibility for ensuring Finance users receive clear, timely and practical support.
- Support Workday Procurement and related procurement processes where they interact with Finance, working with Procurement and IT to clarify ownership, resolve issues and improve ways of working.
- Manage Finance and Procurement incidents and service requests in line with agreed SLAs, including triage, prioritisation, action tracking and clear user communications.
- Manage the relationship with the outsourced support partner for items that cannot be resolved in-house, making effective use of contracted support hours and ensuring actions are followed through and aligned to Finance needs.
- Support the Workday roadmap, releases and other system changes, including requirements gathering, testing, change control, communications, training and post-implementation support.
- Review Finance and Procurement processes, identify practical improvement opportunities and help turn agreed changes into efficient, documented and well-controlled ways of working.
- Monitor system usage, recurring issues, data quality themes and user feedback to recommend enhancements and support prioritisation of change activity.
- Support system controls, access management, segregation of duties, audit evidence and change governance for Finance systems.
- Develop and maintain user guidance, training content and FAQs that help colleagues use Finance systems with confidence.
- Act as an accessible point of contact between Finance, Procurement, IT, HR and third-party vendors, building effective working relationships and encouraging colleagues to raise issues and ideas early.
- Support other Finance tools and processes where required, including Workiva, Strategic Sourcing, SharePoint and Excel-based activities.
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