Macmillan Cancer Support
Financial Operations Manager
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Job Title: Financial Operations Manager
Contract type
12 Month Fixed Term Contract, 34.5 hours (we are open to a conversation about how you work these hours)
Location
Hybrid between home and our London office, with the requirement to come into the office 1 day per month
Salary Range
£56,000 - £62,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Our organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
We’re looking for a Financial Operations Manager to oversee the performance, governance and control environment of Financial Operations. You'll lead a small team while ensuring strong financial governance, effective operational controls and continuous improvement across key finance processes. Working closely with colleagues across Finance and the wider organisation, you'll help ensure Macmillan's resources are managed effectively so that we can maximise our impact for people living with cancer.
Key responsibilities
- Manage and develop the Financial Operations Officer while contributing to an inclusive, collaborative and high-performing Financial Operations Partnering team.
- Oversee the review and approval of balance sheet, supplier and bank reconciliations, ensuring strong financial controls are maintained.
- Manage financial data governance, including supplier and employee standing data, ensuring compliance with policies and fraud prevention controls.
- Own and maintain Financial Operations policies and procedures, ensuring they remain effective, up to date and embedded across the organisation.
- Deliver KPI, SLA and compliance reporting, providing insights that support performance improvement and decision-making.
- Identify and implement process improvements, supporting projects, system enhancements and continuous improvement activity.
- Build strong relationships across Finance and the wider business, influencing stakeholders and supporting strategic change initiatives.
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About you
The skills and experience we are looking for in the role are:
- A strong understanding of accounting concepts, including financial controls and reconciliation review and sign-off.
- Experience developing policies and procedures and embedding them within operational teams.
- Strong knowledge of supplier and bank reconciliations.
- Experience managing financial controls, compliance and governance processes.
- Experience leading projects, process improvements or system changes while balancing business-as-usual responsibilities.
- Knowledge of KPI and SLA reporting and using performance data to drive improvements.
- Experience developing and motivating high-performing teams.
- Excellent written and verbal communication skills, with the ability to simplify complex financial information.
- A good working knowledge of Excel.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
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Recruitment Process
- Application deadline: 22nd July 2026
- First interview date: Week commencing 3 August 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team at TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
If you would like to discuss your application or anything further in regards to a career at Macmillan Cancer Support please email us at TATeam@macmillan.org.uk.
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