Trinity Fire & Security Systems
Fire Alarm Engineer - Service
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Service Engineer – Fire Alarm Systems
Region: Guildford (No London travel)
On-Target Earnings: Up to £58,000 (inclusive of overtime, call-outs, travel pay and bonuses)
Sign-On Bonus: £4,000
Join Trinity Fire & Security
Trinity Fire & Security is seeking an experienced Service Engineer to deliver high-quality servicing, maintenance, and technical support across a diverse portfolio of commercial clients.
About the Role
You will service and maintain a wide range of fire and security systems, ensuring compliance, reliability, and exceptional customer service. Supported by dedicated Service Coordinators and Technical Specialists, you'll focus on delivering outstanding engineering standards.
Why Join Trinity?
- Regional coverage with reduced travel and improved work-life balance.
- Uncapped earning potential through enhanced overtime, call-out payments, and uncapped commission.
- Ongoing manufacturer training with leading industry brands.
- Clear career progression and long-term development opportunities.
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Systems You'll Work With
- Fire Systems: Gent, Notifier, Advanced, Protec, and other open-protocol systems.
- CCTV: Hikvision, Dahua, Avigilon.
- Intruder Alarms: Galaxy, Texecom.
- Access Control: Paxton, Honeywell, Gallagher.
Key Responsibilities
- Carry out planned preventative maintenance and reactive service visits on fire and security systems.
- Diagnose faults and deliver effective, compliant solutions.
- Complete minor remedial works and small-scale installations.
- Provide professional technical advice and updates to customers.
- Maintain accurate service records and documentation.
- Ensure all work aligns with British Standards and company procedures.
Requirements
- Proven experience servicing fire alarm and/or electronic security systems.
- Strong fault-finding and diagnostic skills.
- Good knowledge of British Standards.
- Excellent communication and customer service skills.
- Strong technical understanding, particularly electrical safety (ECA or equivalent desirable).
- Full UK driving licence.
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What We Offer
- Competitive salary with uncapped commission and paid overtime.
- 23 days' annual leave (increasing with service), plus bank holidays.
- Company van and fuel card.
- Employee Discount Programme (savings at over 800 retailers).
- Pension, Life Assurance, and Employee Assistance Programme.
- Employee referral bonus of up to £2,000.
- Ongoing training, manufacturer accreditations, and career development.
Equal Opportunities & Support for Armed Forces
We are committed to equality of opportunity for all and encourage applications from diverse candidates. Security vetting is required, and offers are subject to satisfactory results.
Armed Forces Covenant: We proudly support the Armed Forces community and guarantee an interview to eligible ex-Forces applicants. Veterans, reservists, and military families are highly valued.
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