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Trinity Fire & Security Systems

Fire Alarm Engineer - Service

Southampton
£58k/yr
Posted 2 days ago
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Fire Alarm Engineer - Service

Service Engineer – Fire & Security Systems

Location

Southampton + surrounding area

Financial Package

  • On-Target Earnings: Up to £58,000 (inclusive of overtime, call-outs, travel pay and bonuses)
  • Sign-On Bonus: £4,000

About the Role

Trinity Fire & Security is seeking an experienced Service Engineer to deliver high-quality servicing, maintenance, and technical support across a diverse portfolio of commercial clients. In this role, you will:

  • Service and maintain fire and security systems
  • Ensure compliance, reliability, and exceptional customer service
  • Work alongside dedicated Service Coordinators and Technical Specialists
  • Focus on delivering outstanding engineering standards

Why Join Trinity?

  • Regional coverage with reduced travel and improved work-life balance
  • Uncapped earning potential through overtime, call-out payments, and uncapped commission
  • Ongoing manufacturer training with leading industry brands
  • Clear career progression and long-term development opportunities

Systems You’ll Work With

Fire Systems: Gent, Notifier, Advanced, Protec and other open-protocol systems CCTV: Hikvision, Dahua, Avigilon Intruder Alarms: Galaxy, Texecom Access Control: Paxton, Honeywell, Gallagher

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£35,000/yr

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Why you're a good match

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Key Responsibilities

✔ Carry out planned preventative maintenance and reactive service visits on fire and security systems ✔ Diagnose faults and deliver effective, compliant solutions ✔ Complete minor remedial works and small-scale installations ✔ Provide professional technical advice and updates to customers ✔ Maintain accurate service records and documentation ✔ Ensure all work is completed in line with relevant standards and company procedures


About You

  • Proven experience in servicing fire alarm and/or electronic security systems
  • Strong fault-finding and diagnostic skills
  • Good knowledge of relevant British Standards
  • Excellent communication and customer service skills
  • Strong technical understanding with a focus on electrical safety (ECA or equivalent desirable)
  • Full UK driving licence

What We Offer

  • Competitive basic salary with uncapped commission and paid overtime
  • 23 days’ annual leave (increasing with service), plus bank holidays
  • Company van and fuel card
  • Employee Discount Programme with savings at over 800 retailers
  • Pension, Life Assurance and Employee Assistance Programme
  • Employee referral bonus of up to £2,000
  • Ongoing training, manufacturer accreditations, and career development opportunities

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Equal Opportunities & Security Vetting

✔ We are committed to equality of opportunity and encourage applications from individuals regardless of:

  • Age
  • Disability
  • Sex
  • Gender reassignment
  • Sexual orientation
  • Pregnancy & maternity
  • Race
  • Religion or belief
  • Marriage & civil partnerships

✔ Security vetting is required – offers of employment are subject to satisfactory clearance.


Armed Forces Covenant

PTSG Group proactively supports the Armed Forces community and adheres to the UK Armed Forces Covenant.

  • We formally recognise the valuable skills service leavers, veterans, reservists, and military families bring, including:
    • Leadership
    • Teamwork
    • Resilience
    • Technical expertise

✔ Guaranteed interview for ex-Forces applicants meeting the minimum criteria ✔ Commitment to building long-term civilian careers for Armed Forces personnel


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Skills

Fire Alarm Systems
Security Systems
Fault-Finding
Diagnostic Skills
Customer Service
Technical Understanding
Electrical Safety
Communication Skills

Location

Southampton, England, United Kingdom

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