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Fire Alarm Service Engineer

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Location: York
Salary: A GBP 35,000 - A GBP 45,500 per annum
About Us
Here at ACEDA, we are seeking a Fire Alarm Service and Maintenance Engineer to cover the York area. This is an excellent opportunity for a Field Service Engineer with experience in fire alarm systems to join a rapidly growing company that values and supports its employees, offering a positive working environment and strong career development opportunities.
With over 30 years of industry experience, ACEDA is a trusted provider of Fire and Security, Electrical and Instrumentation, and Network Infrastructure. We deliver high-quality services with a focus on safety, reliability, and technical excellence, while investing in the ongoing growth and development of our people. We are committed to excellence, safety, and professional growth. You will work with a supportive team, receive ongoing training, and play a vital role in delivering high-quality systems that protect people, property, and businesses.
About The Opportunity
The Fire Alarm Service, Emergency Lighting, and Maintenance Engineer is responsible for carrying out planned preventative maintenance, reactive call-outs, fault finding, repairs, and remedial works across a range of fire alarm and associated systems.
Working as part of a dedicated team of service engineers, you will play a key role in ensuring systems remain fully operational and compliant, while delivering a high standard of customer service. The role requires maintaining accurate service records, completing all documentation to the required standards, and adhering to company procedures, industry regulations, and quality management systems.
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You will also support the business in maintaining its accreditations and regulatory approvals by ensuring all work is completed in line with relevant standards and by providing assistance during audits and inspections when required.
Key Responsibilities And Accountabilities
- Service and Maintenance: Carry out routine servicing, fault-finding, repairs, and system upgrades.
- Technical Evaluation: Assess system performance, diagnose issues, and provide recommendations for improvements or remedial work.
- Documentation and Reporting: Complete accurate job sheets, risk assessments, method statements, and system documentation.
- Client Communication: Act as a professional point of contact, providing clear updates and ensuring client satisfaction.
- Compliance and Safety: Ensure all work meets industry standards, legislation, and ACEDA's safety and quality requirements.
- Stock and Resource Management: Manage materials, tools, and equipment.
- Team Support: Assist colleagues, share technical knowledge, and contribute to continuous improvement across the department.


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Essential Skills
- Proven experience as a Fire Service Engineer.
- Strong competency in fire alarm, service, and maintenance.
- Good understanding of industry standards.
- Ability to read technical drawings and system schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Full UK driving licence.
Desirable Skills
- Installation and Commissioning: Install and commission fire alarms.
- Electronic Security Experience: Service and Maintenance, Install and Commissioning of CCTV, access control, intruder alarms, and associated systems to relevant standards.
Assets to be worked on
- ADT
- Aico
- Apollo
- EMS
- Firecell
- Gent
- Hochiki
- Kentec
- Minerva
- Nittan
- Notifier / Honeywell
- Notifier / Hyfire
- Protec
- Zeta
- Ziton
Please note we can only accept candidates who have the Right to Work in the UK
If you feel you are a suitable candidate and would like to work for ACEDA, please do not hesitate.
If you haven't heard from us within 7 working days, please accept that on this occasion you have been unsuccessful.
ACEDA is an equal opportunities employer and does not discriminate on the grounds of
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