Terberg Special Vehicles
Fire Equipment Sales Specialist
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Reports to: Managing Director
Direct Reports: None
Location: Mobile – M62 Corridor (UK) (occasional travel overseas)
Purpose Of The Role
To represent and promote our fire-fighting vehicles and equipment into municipal, aviation, military and industrial fire and rescue services. To work alongside our existing colleagues to explore aviation and industrial market sectors primarily for vehicle equipment sales and rental, and to explore opportunities within the local authority fire and rescue sectors, based around our current activities and future growth opportunities. You will proactively develop relationships with new and existing clients, along with promoting our products, and their technical specifications and features. To develop our customer portfolio and driving the expansion of our customer base. It builds on our continuing process of expansion and achievement of business objectives to become the leading industry player in the UK and develop our reputation and standing in the market place for providing high quality customer service. With additional products to compliment the Terberg products including a range of trailers.
Responsibilities
Drive the business forward to maximise fire vehicle and equipment sales and rental profits, as well as customer satisfaction. Ensuring that the sales process is followed at all times in order to maximise sales opportunities. Maximise customer satisfaction by ensuring exceptional customer service at all times. Actively promote and sell the complete product portfolio including new and used vehicles, equipment and ancillary services. To develop untouched grass root business sectors. Achieve targets for capital sales, service agreements, repair and maintenance contracts etc. Develop a solutions-driven approach, which positively impacts on the customer experience. Develop and strengthen relationships with current key customers ie, Contractors, Contract Hire Companies, service provides and end line users. Project manage queries/modification campaigns in the field in conjunction with After Sales Department. Company supplied equipment to be kept secure at all times and used in line with policy and legal legislation. To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business.
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Critical Skills Required
Proven track record in new sales and converting enquiries, ideally within he Fire Equipment Sector. Enthusiasm to develop the market, and work under their own “door opening” initiatives. The ability to work to tight deadlines, under pressure and with a sense of urgency. Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently prioritise tasks. Excellent organisation and prioritising skills. The ability to present and provide updates to customers. Resolve customer queries in the field in liaison with key department. Proven ability to succeed in a competitive marketplace. Excellent interpersonal skills to engage at all levels. Business development account management. Tenacious with the ability to see a job through to completion. Customer-focussed attitude. Personal drive to make things happen.
Critical Knowledge Required
Specific equipment training will be provided by Terberg DTS. Understanding and awareness of current and future technology developments. Excellent, high level / advanced Excel Skills. Good knowledge of Microsoft Office – Outlook, Word, Excel and PowerPoint.
Qualifications And Experience Required
Proven business development sales experience. Experience of succeeding in a competitive marketplace. Experience of local authority tender process. Clean UK driving licence.
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Why You’ll Love Working Here
25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 3x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
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