SELDOC Healthcare
First Contact Physiotherapist (FCP)

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First Contact Physiotherapist
Job Description
Organisation: Verve Healthcare (SELDOC Healthcare)
Location: Lewisham / South East London
Contract: Sessional / Fixed-term
Hours: Day, Evening and Weekend Sessions
Reports to: Service Lead – Physiotherapy / PCN Clinical Lead
1. Job Purpose
To deliver a first-contact physiotherapy service for PCN’s and Practices located in Lewisham and surrounding areas. The physiotherapist will assess, plan, implement and evaluate treatment and rehabilitation for patients with musculoskeletal and other appropriate conditions, working both face-to-face. The post-holder will schedule appointments, use EMIS, and provide high-quality patient-centred care.
2. Key Responsibilities & Duties
Clinical Duties
- Undertake patient assessment, diagnosis, formulation of treatment plans and delivery of physiotherapy interventions in line with evidence-based practice.
- Manage new and follow-up appointments, including scheduling and follow-up care.
- Deliver consultations both face-to-face and remotely.
- Demonstrate physiotherapy tools and exercises to support patient self-management.
- Record assessments and outcomes on EMIS.
- Work autonomously within scope of practice and escalate appropriately.
- Liaise with GPs, practice staff, AHPs, and other stakeholders for seamless pathways.
- Contribute to multidisciplinary team meetings and service development.
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Service & Operational Duties
- Work flexibly across day, evening and weekend sessions.
- Ensure accurate appointment scheduling and follow-up.
- Contribute to meeting service KPIs and continuous service improvement.
- Maintain equipment and ensure appropriate use of physiotherapy tools.
- Adhere to governance, safeguarding, infection control, and confidentiality policies.
Professional & Personal Development
- Maintain HCPC registration and CSP membership.
- Engage in CPD activities, supervision and appraisal.
- Contribute to pathway and protocol development.
- Reflect on practice and promote clinical excellence.
3. Person Specification
Essential
- BSc in Physiotherapy or equivalent qualification.
- FCP HEE agreed recognition.
- HCPC registration and eligibility for CSP membership.
- Experience managing MSK caseloads.
- Ability to work independently and manage workload.
- Familiarity with EMIS or similar systems.
- Excellent communication and organisational skills.


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Desirable
- Experience in primary care or first-contact physiotherapy.
- Experience with remote consultations.
- Evidence of service development or quality improvement.
- Flexible working across multiple sites.
- Demonstration of leadership or mentoring skills.
4. Working Conditions & Benefits
- Flexible working pattern, including evenings/weekends.
- Competitive sessional pay rate with London weighting.
- Access to CPD, supervision and development.
- Travel expenses reimbursed as per policy.
- DBS check and right-to-work required.
5. Review & Amendment
This job description is not exhaustive and may be amended in discussion with the post-holder to reflect changing service needs, technologies or organisational priorities.
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