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Operations Manager (First Line) – Distribution Team
TJX Europe – BK Maxx & Homesense
About the Role
At TJX Europe, every day is full of opportunities for growth, teamwork, and making a real impact—whether in our Distribution Centers, Corporate Offices, or Retail Stores (TK Maxx & Homesense). Join a Fortune 100 company and become part of a dynamic team that values collaboration, development, and diversity.
Are you an experienced team leader—preferably with backgrounds in Distribution, Retail Management, or Hospitality? And do you thrill at the challenge of encouraging high performance in others? If so, TJX Europe wants to hear from you.
First Line Managers here are key to stocking TK Maxx & Homesense stores with the popular off-price products to customer demand. You’ll lead a diverse team, coach exceptional performance, and ensure fair processes across the board.
What’s more? TJX’s culture is rooted in people-first principles—flexible rosters, career focus, and a supportive environment to develop.
Day-to-Day Responsibilities
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Team Leadership & Performance:
- Guide and inspire high-performance, culturally diverse teams to meet operational and functional goals through coaching, collaboration, and leadership.
- Foster a culture of excellence by identifying talent and developing team potential.
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Resource & Operational Fluency:
- Manage resource planning and track shift-based metrics in partnership with your team.
- Ensure alignment with site-wide standards while maintaining team capabilities.
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HR & Process Management:
- Handle HR and payroll duties in compliance with TJX policies, upholding a consistent, fair approach.
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Process Improvement:
- Invent innovative solutions to enhance efficiency and clarify role-specific standards.
About You
We’re looking for the following traits and experience:
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A proven track record as a team leader or group communicator, preferably in:
- Retail, never
- Manufacturing
- Hospitality
- Production
- Call centre
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Ability to identify and develop talent, motivating individuals to excel.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- A quick, adaptable problem solver capable of handling evolving challenges brilliantly.
What You’ll Get
- Flexible Work Life Balance:
- 3-day work week (adjusted to fortnightly rotation) for better planning.
- -Opportunities for overtime if required.
- Competing Discounting: 10% benefit on store purchases. -Compensated reward for shifts and dedication. -A 4-day working week (36 hours) with consistent 3-week rota for predictable scheduling.
Location & Conditions
- Walsall Processing Centre, EUR UK at 154A Green Lane
Guarantee of Inclusive Opportunities
TJX Europe ensures reasonable accommodations for all applicants and champions equality in hiring. Prospective employees will be considered without regard to age, disability, gender, race, [and other protected characteristics].
We invite the future: United by possibility, driven by innovation and a common goal to evolve AWI distribution with ambition.
Ready to make an impact? Apply today and Discover Different at TJX Europe!
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Jessica, London
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